Hotel Promenade
3.5 star property
Choose dates to view prices
Photo gallery for Hotel Promenade
Reviews
7.47.4 out of 10
Good
Popular amenities
- Gym
- Bar
- 24/7 front desk
- Breakfast available
- Pool
- Room service
Explore the area
Cnr Samora Machel Drive & Henshall St, Mbombela, Mpumalanga, 1200
- Nelspruit MarketPlace, Nelspruit Market5 min walk
- Busamed Lowveld Private HospitalPlace, Busamed Lowveld Private Hospital10 min walk
- Ilanga MallPlace, Ilanga Mall3 min drive
- Nelspruit (MQP-Kruger Mpumalanga Intl.)Airport, Nelspruit (MQP-Kruger Mpumalanga Intl.)28 min drive
Room options
View all photos for Standard Twin Room
Standard Twin Room
- 14 sq m
- Sleeps 4
- 1 Double Bed OR 2 Single Beds
View all photos for Standard Double Room
Standard Double Room
- 14 sq m
- Sleeps 2
- 1 Double Bed
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About this property
Hotel Promenade
Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Hotel Promenade offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Promenade, you're just a quick walk from Promenade Shopping Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.
- Free WiFi
- Free self-parking
- Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Services include babysitting, supervised childcare and dry cleaning/laundry
- On-site recreation includes tennis courts and a gym
- Steps from Promenade Shopping Centre and 6 minutes on foot from Nelspruit Market
Hotel Promenade offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Promenade. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Mbombela hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Town Hall Restaurant – This restaurant serves breakfast, lunch and dinner.
The Hotel Bar and Terrace – On-site bar.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
Food and drink
- Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 140 for adults and ZAR 55 for children
- A bar/lounge
- A poolside bar
- A restaurant
Restaurants on site
- The Hotel Bar and Terrace
- Town Hall Restaurant
Things to do
- Gym
- Outdoor pool
- Tennis
Family friendly
- In-room babysitting
- Laundry facilities
- Outdoor pool
- Supervised activities for children (surcharge)
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Wedding services
Business services
- Business centre
- Conference centre
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)
More
- 1 building
- 2 floors
- Banquet hall
- Built in 1950
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Towels provided
Entertainment
- Flat-screen TV with satellite channels
Food and drink
- Coffee/tea maker
- Limited room service
More
- Air conditioning
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
This property is closed from 19 October 2022 to 18 October 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately ZAR 140 for adults and from ZAR 55 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
- Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Best Western Hotel Promenade Nelspruit
Hotel Promenade Nelspruit
Promenade Nelspruit
Best Western Promenade Nelspruit
Best Western Promenade
Best Western Hotel Promenade
Hotel Promenade Hotel
Hotel Promenade Mbombela
Hotel Promenade Hotel Mbombela