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Phi Hotel Piajo

4.0 star property

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Photo gallery for Phi Hotel Piajo

Indoor pool, outdoor pool, pool loungers
Front of property
JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Piajo 1, Nembro, BG, 24027
  • Place, Parco Cinofilo del Serio
    ‪6 min drive‬
  • Place, Funivia Albino Selvino
    ‪9 min drive‬
  • Place, Gewiss Stadium
    ‪16 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪19 min drive‬

Room options

View all photos for RELAX ROOM WITH SPA ACCESS

RELAX ROOM WITH SPA ACCESS | Minibar, in-room safe, individually decorated, individually furnished

RELAX ROOM WITH SPA ACCESS

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for CLASSIC ROOM WITH SPA ACCESS

CLASSIC ROOM WITH SPA ACCESS | Minibar, in-room safe, individually decorated, individually furnished

CLASSIC ROOM WITH SPA ACCESS

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for SUPERIOR ROOM WITH SPA ACCESS

SUPERIOR ROOM WITH SPA ACCESS | Minibar, in-room safe, individually decorated, individually furnished

SUPERIOR ROOM WITH SPA ACCESS

  • Valley view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS

JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS | Minibar, in-room safe, individually decorated, individually furnished

JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS

  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for SPA SUITE VITALITY

SPA SUITE VITALITY | Minibar, in-room safe, individually decorated, individually furnished

SPA SUITE VITALITY

  • Valley view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Phi Hotel Piajo

A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge and a steam room are on-site. Change of towels is available on request
Phi Hotel Piajo offers 42 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Phi Hotel Piajo, you'll be close to Parco Cinofilo del Serio. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body treatments or massages at the spa
  • Amenities include a front desk safe, 2 meeting rooms and a lift
  • On-site recreation includes a steam room
  • 7 minutes by car from Parco Cinofilo del Serio and 10 minutes from Funivia Albino Selvino
Phi Hotel Piajo offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 2 meeting rooms available. A steam room, a rooftop terrace, and a garden are also featured at the business-friendly Phi Hotel Piajo. Self parking is free.

This 4-star Nembro hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Aroma Ristorante – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aroma Ristorante

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20.0 per day
  • Spa fee: EUR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 016144-ALB-00001, IT016144A14I3TAYKV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Piajo
Phi Hotel Piajo Hotel
Phi Hotel Piajo Nembro
Phi Hotel Piajo Hotel Nembro

Phi Hotel Piajo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, amenities
place, new rooms, soa and kitchen are all very good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! We are coming back!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities with excellent dining options.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautifully decorated, clean and comfortable. Beautiful surroundings and nice restaurant and great breakfast.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We came for a wedding which was beautiful and magical
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Relax
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Spa fantastic, restaurant very very good.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Popescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect if you want a romantic place to relax. Staff was great, service high class. Rooms are cosy, food is great and location of the hotel is exceptional. We will be back in December, i really want to see this place in winter time!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

Loved the hotel so much, we are coming by next year as well.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very great !
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, amenities, property conditions & facilities
I had an unforgettable stay at this hotel. The service was truly second to none—every member of staff went above and beyond to make our trip special. They were incredibly knowledgeable about the area and offered fantastic recommendations for activities, restaurants, and hidden gems nearby. Nothing was ever too much trouble, and their warm, attentive approach made us feel genuinely cared for. The hotel itself delivered a luxury experience from start to finish. The atmosphere was elegant yet relaxing, creating the perfect setting for a romantic couple’s getaway. Whether we were unwinding in our beautiful room or exploring the local area with the staff’s expert guidance, every moment felt thoughtfully curated. I couldn’t recommend this hotel more for anyone seeking a high-end, memorable escape. We can’t wait to return.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Signý

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel and beatiful area,quiet and relaxing.We updated the room to the new building There was a lot of noice in the air condition in the first room but the updated room was excellent and the view was spectacular.The spa was great , but the swimming pool area was missing sun umbrellas.We got excellent service from all except the receptionts were quite arrogant but in all a very nice hotel
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of help in the wellness department, felt very short of what I expected
Stayed 6 nights in Sep 2022
Verified

6/10 Okay

paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Two problems for us. First it advertises it has a gym - on arrival they told us it had been taken down. Second you cant use the spa unless you pay 62 euros each for either a morning or afternoon session.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Robin

Liked: Property conditions & facilities
Disliked: Room comfort

Staff and environment is a 10, but…

Thought this was a spa-“Relax Hotel” as the tag implies. Use of pool, spa facilities cost extra and they are rigid about times when you can purchase usage. Water was extra cost, worst meat we’ve had in Italy ( though we were comped one meal) and the air conditioning kept us up all night malfunctioning with noise turning on and off.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but overpriced for what you get.

This is a very nice property, but be aware that the spa is not included in the price that you pay for the hotel. The spa is the only reason we stayed at this hotel, so that was a bit disappointing, especially when they charge 50 euro per person for spa access and you can only go within very specific three hour time slots. Bottom line, knowing what I know now, I would have saved some money and stayed somewhere else. Nice place though.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

aisling

Liked: Cleanliness, staff & service
Disliked: Room comfort

Overall disappointing

In my opinion, this hotel was very over-rated. When you walk in, the staff are lovely and welcoming with fantastic English but the bar is in the reception with the only public seating for the hotel also in both bar/reception area. People sit and stare as you are checking in. The room was nice and clean but the heating and aircon didn’t work, the WiFi didn’t connect and the tv couldn’t connect to any services such as Netflix We were only one of 3 tables eating in the restaurant and the food was lovely but far overpriced for what it was. Again the service in the restaurant was great, very attentive-almost too much. I think overall the atmosphere was the big let down in the hotel overall and the restaurant. To Note, the pool is €62.50 pp for a couple of hours, this doesn’t include any treatment and must be booked in advanced-they said we should have received an email with this pointed out to us but we never got anything-unless you are going for the spa-there is very little else to do with no hang out areas to read a book etc
Stayed 1 night in Apr 2024
Verified

8/10 Good

Karoline Benedicte

Spaen er super dejlig og skønne faciliteter. Du kan ikke besøge spaen på afrejsedag og noget af personalet er ikke så imødekommende. De har travlt til morgenmaden og glemmer derfor kaffe eller bestillinger.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Struttura bellissima, curata, moderna. Personale molto cordiale e disponibile. Camere confortevoli con grande bagno, anche la Spa bellissima e rilassante. Ottima colazione con prodotti freschi e vari. Gli unici due aspetti da migliorare a mio parere sono: la temperatura delle stanze, troppo alta e impossibile da regolare e qualche lettino in più nella spa, che se sfruttata a pieno numero, si rischia di non trovare mai un lettino libero per potersi rilassare.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schönes Hotel, tolle Anlage mit super Wellness und hervorragendem Restaurant. Wir kommen gerne wieder.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En un mot exceptionnel

C’était juste un endroit magnifique avec une vue imprenable au bord de la piscine La chambre était très belle et très agréable avec son espace intérieur Je recommande vivement cet endroit
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hôtel, un acceuil formidable, de très belles prestations
Stayed 1 night in Aug 2025
Verified

6/10 Okay

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu loin des lacs et Numbro n’est pa une très jolie ville. 1 nuit sur 3 sans climatisation dans la chambre. Après attention la piscine extérieure tout comme le spa n’est pas accessible aux enfants.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella ed elegante, il personale è gentile e pronto a soddisfare le esigenze dei clienti. Abbiamo cenato nel loro ristorante ed era tutto buonissimo. Camera semplice e spaziosa, parcheggio proprio di fronte alla struttura, zona collinare circondata dal verde. Siamo davvero soddisfatti, torneremo!
Stayed 1 night in Aug 2025