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Neuchatel City Hotel

3.0 star property

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Photo gallery for Neuchatel City Hotel

Exterior
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Reception
Daily buffet breakfast (CHF 19.90 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

View in a map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Lac de Neuchatel
    ‪6 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪55 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Single Beds

Basic Room, 3 Single Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Single Beds

  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Hotel Touring au Lac

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Laundry
4.1 out of 5, Very good, 399 reviews
The price is CHF 117
includes taxes & fees
17 Oct - 18 Oct
Hotel Touring au Lac

About this property

Neuchatel City Hotel

Hotel in Neuchatel with bars/lounges and 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking and a business centre are on-site.
Neuchatel City Hotel offers 100 accommodations with a safe and a hairdryer. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
During your stay at Neuchatel City Hotel, you're just a quick walk from Theatre du Passage. Features include free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • Steps from Theatre du Passage and Galerie Quint-Essences
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business centre on site. Neuchatel City Hotel also features laundry facilities, a front desk safe, and a lift. For a fee, parking is available.

This 3-star Neuchatel hotel is smoke free.

The hotel hosts a free manager's reception daily.
Fiorello – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of CHF 25 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19.90 for adults and from CHF 11 for children
  • Self-parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of CHF 25 (exact amount varies) at checkout.
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Neuchatel City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 257 reviews
Rating 8 - Good. 100 out of 257 reviews
Rating 6 - Okay. 53 out of 257 reviews
Rating 4 - Poor. 16 out of 257 reviews
Rating 2 - Terrible. 20 out of 257 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Milena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Esther

Stayed 1 night in Jun 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé une nuit agréable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good will stay again
Stayed 2 nights in Jun 2025

6/10 Okay

francesco

Business traveller
Liked: Cleanliness, room comfort
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Stayed 4 nights in Jun 2025

8/10 Good

Baldomero

Stayed 1 night in Jun 2025

6/10 Okay

Maksim

Travelled with partner
Disliked: Amenities, property conditions & facilities
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Stayed 3 nights in May 2025

6/10 Okay

Amélie

Liked: Cleanliness, room comfort

Ok pour une nuit de transit

Environnement bruyant et pas de climatisation dans la chambre Belle salle de bain et beaucoup de rangement à disposition
Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025

6/10 Okay

Jamie Mac

Travelled with family
Liked: Cleanliness, staff & service
safe, convenient
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2025

8/10 Good

Giorgio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Mar 2025

4/10 Poor

Björn

Business traveller
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Stayed 1 night in Feb 2025

10/10 Excellent

carlo

Stayed 1 night in Feb 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was no frills but clean, quiet, and walkable
Stayed 3 nights in Jan 2025