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Best Western Inn & Suites

2.5 star property

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Photo gallery for Best Western Inn & Suites

Pillow-top beds, desk, laptop workspace, blackout curtains
Outdoor spa tub
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Place, New Braunfels Conservation Society
    ‪12 min walk‬
  • Place, New Braunfels MarketPlace
    ‪1 min drive‬
  • Place, Guadalupe River
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪34 min drive‬

Room options

View all photos for 2 Queen Beds, Smoking Room, Exterior Entrance

A hotel room with two beds, a green armchair, a nightstand with a lamp, and a painting on the wall.

2 Queen Beds, Smoking Room, Exterior Entrance

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

A hotel room with a large bed, a desk with a computer, a television, and two lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

A hotel room with a large bed, a desk with a computer, a television, and two lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Reception
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  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,001 reviews
The price is CHF 82
includes taxes & fees
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About this property

Best Western Inn & Suites

Along with an outdoor pool, this hotel has a 24-hour business centre and a hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Best Western Inn & Suites. During your stay, you'll be within walking distance of New Braunfels Conservation Society. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Just a 4-minute drive from Guadalupe River and a few minutes from Comal River
Best Western Inn & Suites offers its guests an outdoor pool and a hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Best Western Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Best Western Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities
Wonderful stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were very friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cheyanne

Liked: Cleanliness, staff & service
Front desk was really nice, our room was fairly nice. In general the hotel could use a facelift.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love netflix
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Surya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and conveniently located. The A/C had issues in the night and I didn’t have the time to call the front desk about it
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was clean, and the staff friendly, but the bed was terribly uncomfortable. That made for a really long night of restless sleep.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Donnie

Clean room. Comfortable bed. Good pillows. Blankets weren’t very good though, thin
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly environment clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice enough. We had adjoining rooms with our kids and, our main door in our room we had to close it multiple times for it to finally latch. The kids room door closed fine. Breakfast was decent but the eggs were a bit watery. The pool was nice but too cold to swim in, but the hot tub was the main reason for picking this specific hotel and it was very nice. Otherwise, staff was friendly and helpful and we had a great time.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was effortless and the room was nice and clean.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Luan

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and store
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Erica

Disliked: Cleanliness, property conditions & facilities
At first, I was given a smokers room. It smelled terrible and there was hair in the restroom, but when I went to talk to the hotel clerk, she was very helpful and she moved me to another room, but the room didn’t stink, but it still was not in good conditions, but I may do because I was tired traveling from out of town not recommend would not stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alice d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice bathroom with a spa style tub!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Doug

Liked: Amenities
Everyone was very helpful enjoyed the stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Stayed 2 nights in May 2025