At booking requested early check-in and was told they wouldn’t know until one or two days prior. One day before, around noon, I sent a message through VRBO asking about early check-in. I didn’t receive a response until almost 9:30am next morning that we could check-in at 2:00pm instead of 4:00pm. By then it was too late to communicate to my group so that we could take advantage of the early check-in. We weren’t able to get in until 4:00pm because they communicated too late. The advertisement shows fire pits on the property, which for us was a selling point to book. We bought 4 days worth of wood, hauled the wood to the property. We began to prepare the pit for fire only to have a neighbor tell us there was a burn ban. The burn ban began on October 2nd. We rented the property during Thanksgiving week. We booked in September. There was communication about reminders but they never mentioned the burn ban. There were notes throughout the property telling us what we weren’t allowed to do. Some of those notes were a little condescending as if we were a bunch of kids and made us feel a little unwelcome. Keurig did not work. A house that sleeps 18 people, had only 7 forks. Some had to eat with spoons. Be careful with the big oven, it cooks extremely fast. We burned our first round of food. They had a beautiful kitchen bar window that was bolted shut, a great sliding glass door to the deck that was locked from the top. The property was beautiful but disappointing for the cost