Stayed for one night only in a single room. Room was very clean, bed comfortable and shower hit and bathroom very clean. Yea and coffee making facilities too. Overall very good value for money
Staff are welcomjng and helpful - nothing was too much trouble. Our room was warm, comfortable and well appointed. The view from our room would have been stunning had it not been for rain and mist. Views of Isle of Wight and Hurst Castle. . . . Plenty of coffee, tea etc. Shower room was clean and bright, with big soft towels galore. Food in the restaurant was delicious and service great. We have already booked to go back later in the year!
Staff are very welcoming and nothing was too much trouble. Service at meal times is excellent - staff checked on how we enjoyed the meal and to see if there was anything
Extremely friendly and helpful staff, James was a credit to the business. It was an effortless check inn. Also was sat down to dinner after a quick freshen up. Food was lovely and attentive staff. Thank you very much.
My wife and I stayed over the valentine weekend and also took our dog. The whole venue including the restaurant is dog-friendly and all the staff are very pleasant. As the name suggests the hotel is right on the cliff overlooking the sea. Our room was vey nice and despite being a "dog room" was very clean. We will definitely be returning aging in the future.
We arrived later than we expected, the restaurant and bar area was busy, but we were immediately recognised as new arrivals, with a smile and friendly welcome.
We were immediately shown our room and asked if we were happy with it and if we required anything else.
We were provided with information about breakfast and how to access the hotel after hours should we require it.
Our room (Wight) was the smallest (our choice) but it was warm, outstandingly clean, as was the en-suite and of a beautiful, contemporary and stylish design.
As expected, towels, hairdryer and fan were of an exceptional quality.
The bathroom was well stocked with full size, New Forest aromatherapy toiletries.
A lovely selection of teas, coffees and bottled spring water were provided in our room.
The included choice of breakfast was the best weâve ever eaten (we opted for the full English).
Heather who attended to us on our first day was friendly and helpful, as were the bar staff (who loaned us a corkscrew) and the manager Jordon.
I was born and bred in this area, now living in Cornwall and was thrilled to receive such a high standard of hospitality.
The property and staff are fantastic,the only thing Iâll do differently next time is change to a rear facing room as the sea view room we had was very noisy but that was obviously down to people enjoying themselves on a Saturday night.Unfortunately we had to leave early Sunday meaning we tried to get an early night but already looking forward to our next visit.
Many thanks
Gary and Liz
The room inside was ok but lost power in the morning and you could hear the hand dryers from the restaurant until it closed. Outside the room was the issue. The entrance to the Biscay room is right next to and between the bins! If you can overlook this you might not be able to miss the noise when they dump rubbish and bottles every so often. Donât choose this room.
Staff, room food were all excellent.
Very dog friendly.
Spacious well equipped room. Only issue was the noises from other areas of the hotel. Possible a hand dryer. This would not stop us booking again. It was lovely.
Very friendly , helpful staff. Hotel and our room was very contemporary and extremely clean .
Added bonus was a sea view from our room.
Would definitely recommend this hotel and will certainly return for another visit.
Super helpful and friendly staff, cannot fault them. Only one downside was I my room was situated near a noisy exterior ventilation / fan system which prevented from opening the window in the room.