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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Lobby sitting area
Free daily continental breakfast
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Smoothie King Center
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

7.8 out of 10
Good
(65 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Extra Floor Space)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans Downtown by IHG

This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Canal Street and 7 minutes on foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Clean rooms. Close to French Quarter
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was fantastic. The staff was exceptional, efficient and exceeded my expectations.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia

Stayed 1 night in Jan 2026

10/10 Excellent

Zihkeha Fort, Lake Charles

Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

2/10 Terrible

ANDREA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of mold as soon as we entered. My aunt found it hard to breath and the smell she noted as offensive but had no choice to stay. It was very small with the 2 double beds. The computer chair fake leather was peeling really bad. I accidentalSly left my new jacket zipped sweater on the black chair as it blended with the back side of the chair. I tried calling it was no answer or the phone would just hang up. post cruise we uber back and spoke with front desk. They were very nice. Showed me some big dress jacket not mine. They called housekeeping who noted placed it in the office that was locked up and unfortunately had no key. I was to contact email their manager and staff said they will mail it to me. Their manager refused to send at their cost and now notes it is not there. This means staff had taken it as they were the only ones that would had been in the room. I ask for IHG chain credit as even the uber was a cost x2. She refuses. very poor service. We will not be back and will let others know. Hampton Inn Hotel was amazing and huge rooms too and walking distance to Bourbon st.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mukhtar, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
All amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. Parking was safe. Room was clean. Staff was friendly.
Had brunch here!
Stayed 2 nights in Jan 2026

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous. There was not a lot of Kleenex left in the box.
Stayed 5 nights in Jan 2026

8/10 Good

Rodrick

Stayed 1 night in Dec 2025

8/10 Good

Andrea

Stayed 3 nights in Jan 2026

10/10 Excellent

Imisi

Stayed 2 nights in Aug 2025

8/10 Good

Demetrice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The room was clean, and the staff was friendly. The only issue I had was the iron had black stuff on the bottom of it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gaibrelle

Liked: Cleanliness, property conditions & facilities
Everything was perfect, close to everything and walking distance.
Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Stayed 2 nights in Dec 2025

8/10 Good

Mostafa Zahid

Travelled with family
Liked: Cleanliness
Room was clean but shower place was not that much great (water clogged during taking shower).
Stayed 1 night in Dec 2025

8/10 Good

Tim

Stayed 1 night in Jan 2026

8/10 Good

Tronda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For not eat breakfast during stay Desk clerk upon check in was pleasant But later turned nice and helpful, did not know about the $100 dollar deposit as room was paid in full upon booking
Stayed 2 nights in Dec 2025

10/10 Excellent

Francie

Travelled with family
Rooms are pretty small and you should consider the rooms for 2 adults and no more. The bathrooms do not provide much privacy, so take that into account when traveling with people that are not your close family. Overall the location in NOLA is great and the staff was very friendly. If you are a large person the beds will feel small and not supportive.
Stayed 3 nights in Dec 2025

4/10 Poor

Raymond

Stayed 3 nights in Jan 2026

4/10 Poor

Frank

Liked: Amenities
Disliked: Staff & service
Booked a king bed room. Once checked in and in the room it was a two bed room. When I asked the front desk about it he said we booked a double bed room and they were sold out so no way to move us. I know we booked a king room. I’m sure the king room cost more than the room we stayed in and there was no offer for any refunds on the over pay. It was one of the cheaper hotels in the city I guess you get what you pay for.
Stayed 2 nights in Dec 2025