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InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Lobby sitting area
Meeting facility
Ballroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

8.4 out of 10
Very good
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, 4-minute walk to Canal Street
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a conference centre are on-site.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
InterContinental New Orleans by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests love the restaurant and room service
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35.09 per person
  • Valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1205 out of 1804 reviews
Rating 8 - Good. 354 out of 1804 reviews
Rating 6 - Okay. 132 out of 1804 reviews
Rating 4 - Poor. 50 out of 1804 reviews
Rating 2 - Terrible. 63 out of 1804 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Walkable and close to a lot of things.
Stayed 1 night in Sep 2025

8/10 Good

Dakota

Stayed 1 night in Jun 2025

10/10 Excellent

kourtney

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice property centrally located in the heart of New Orleans, pretty cool vibe
Stayed 1 night in Aug 2025

10/10 Excellent

adele

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlin

Stayed 2 nights in Aug 2025

10/10 Excellent

Jerrod

Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Stayed 4 nights in Sep 2025

8/10 Good

Glenn

Travelled with group
Liked: Staff & service, amenities
Everything was great except - there is no EV charger as stated on the Expedia website. Having an EV charger was the main reason I booked this property. It was almost a disaster for me as I was down to 30 available miles when I arrived. The other thing I noticed is that when I was seated in the restaurant for desert and coffee, despite the restaurant being empty but reserved for "diners' they seated me at a table by the street entrance. There was an overwhelming smell of mildew and mold at that spot. But everything else was fabulous. Room was great. Staff, especially the front desk was great too. I'd stay again when I return to New Orleans.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities
Overall the property was nice and the staff was great. Only downside was the pool. It was smaller than the photos and very very dirty. There were bandaids in the pool, hair, and the pool scoop was dirty and brown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary A

Will stay here again. Great location. Employees super nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing stay! Comfort and friendliness of hotel were great!
Stayed 1 night in Sep 2025

10/10 Excellent

Blondia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabrielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything we needed and more!!

Hands down best stay we have had in NOLA! From the front desk valet restaurant bar cleaning service everyone and everything was top notch!! We ran the Saints 5k and went to the Saints game the location was perfect for walking! The convenience of a nice bar and restaurant right inside the lobby was priceless!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Nice size bathroom. The staff was courteous and attentive.
Stayed 2 nights in Sep 2025

8/10 Good

JonElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Audra took care of business.

The staff was pleasant and accommodating. Th room was clean. The leaky faucet was taken care of immediately. Audra even addressed the noisy neighbors timely.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Travelled with family, Travelled with family and small children
Pool could use an update, looks outdated. Service was phenomenal and would highly recommend this hotel to a friend! Lou the Valet, was top notch as well!
Stayed 1 night in Sep 2025

8/10 Good

timika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Very professional staff. Easy to work with. Only issue is housekeeping bothers you very early in the morning. A light tap on the door and then they just come in. I had two different people walk in on me while I was sleeping. It was barely 8am.
Stayed 2 nights in Aug 2025

6/10 Okay

Rahul

Liked: Cleanliness, staff & service
It's an excellent hotel no doubt but to me it seemed something as basic as drinking water was a problem. No water available within the room (except for the $10 one in the minibar) and no water filter of any kind elsewhere. This is a luxury hotel I understand but something as fundamental as that should not be an issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edith

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Pawel

Stayed 2 nights in Aug 2025

6/10 Okay

Aubrey

Liked: Cleanliness, staff & service, room comfort

Good but a bit outdated

Good hotel in terms of location and cost. Amenities are outdated (no fridge) and old TV.
Stayed 3 nights in Aug 2025

2/10 Terrible

Latonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over charge for rooms won’t give deposit back keep pretending like they put it back on your card and never does
Stayed 2 nights in Aug 2025