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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

Restaurant
St. Charles Inn
Uptown Historic District
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,004 reviews
The price is CHF 108
includes taxes & fees
27 May - 28 May
St. Charles Inn

About this property

Maison St Charles

An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub and self parking.
Maison St Charles offers 130 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the great public transport around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 757 reviews
Rating 8 - Good. 179 out of 757 reviews
Rating 6 - Okay. 97 out of 757 reviews
Rating 4 - Poor. 46 out of 757 reviews
Rating 2 - Terrible. 47 out of 757 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was just a pleasant stay
Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding. Friendly and helpful staff, excellent location that was close to many restaurants and puts you within walking distance, if you can handle walking 15-30 mins, to everything (Bourbon/FQ/bars). Easy Uber ride, if not. Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room was clean. The staff was very friendly and accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff location and hotel was very tasteful
Stayed 2 nights in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Jan 2026

8/10 Good

Shonna, Iowa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute place
Stayed 1 night in Jan 2026

6/10 Okay

Billy

Two simple things would improve the stay by a 1000%. 1) Hire a porter so you don't have to drag your luggage a mile while trying to find your room. 2) Put a darn coffee maker in the room so when it's freezing cold and raining you don't have to walk to the lobby for lame coffee with horrible creamer. That should be a given actually. The very friendly staff prevented this from being two stars.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia

Stayed 2 nights in Jan 2026

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean staff got us in a room asap nice people great price
Stayed 1 night in Jan 2026

4/10 Poor

Lashana, Memphis

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I asked for a handicap accessible room and the room wasnt like the pictures suggested with the low walkin shower. It was a regular bath tub with rails and you had to climb over the tub to get in it. On top of that the bed was to high off the floor. The staff was really nice. The breakfast was really expensive but it wasn't good at all, I stayed three nights and tried the breakfast once it wasn't edible. On top of all of this the room i was in was very loud. It was next to the staff closet on the second floor, and when i would leave sometimes the staff door would block my room door i would have to push it closed. The only reason im giving a two star is because the room was clean and the staff was nice. I couldn't get a refund on anything because of expedia.
Stayed 3 nights in Jan 2026

6/10 Okay

Charles

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
You get what you pay for, and I didn't pay much. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed staying at Maison St. Charles. It’s a great location, very walkable to both the Garden District and CBD neighborhoods. Even the French Quarter is not that far. Just 10 minutes from the WW2 Museum, which is highly recommended. The price is right for clean, comfy rooms. Helpful amenities like In-room fridge and microwave, complimentary coffee all day. We used the hot tub several times, and the breakfast was very good. I would recommend this hotel, and would stay here again.
Stayed 3 nights in Jan 2026

4/10 Poor

Sandra

Let me first start by saying, the staff was very nice (that’s why I gave it 2 stars). However, the tv didn’t work. It turned on but every channel said “unavailable”. I had to call.the front desk several times during our stay. They sent someone up (Friday1/23/26) who wasn’t able to fix it. I asked if we could move to another room. They said no, because none of the hotel televisions were working. I called the front desk twice on Saturday (1/24/26), because no one came to fix it, and our room hadn’t been cleaned. Finally, on Sunday (1/25/24), just before we left, maintenance came and fixed it. When we returned to watch the NFL playoffs, the tv worked but had no sound. We had to call twice before they sent someone up. Unfortunately, he wasn’t able to fix it, it finally started working Monday (1/26/26) morning (1:06am), we checked out same day, around 11:00am.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lyndsay

Stayed 1 night in Jan 2026

10/10 Excellent

Jaryd

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Location is right in front of trolly which was convenient.
Stayed 5 nights in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities
The staff were very nice and the rooms were clean. The whole process was very easy and although we had an issue with our TV…the staff quickly handled the problem. It is a very unique and beautiful place to stay. Highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and very nice and room was very clean.
Stayed 2 nights in Jan 2026

8/10 Good

Dara

Stayed 2 nights in Jan 2026

6/10 Okay

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was good however the room location was not great. (Right by the vending/ice machine) Breakfast was NOT $14.99 worthy....took up food before time indicated. Would stay again but not purchase breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

6/10 Okay

LeTonya

Stayed 1 night in Jan 2026

10/10 Excellent

Brock

Business traveller
Liked: Cleanliness, staff & service, amenities
We loved our stay! The design of the hotel is charming and an oasis in a busy city. We will make this our go to stay in New Orleans. It’s a quick drive into the CBD, French Quarter and nearby attractions. The attached restaurant is delicious. We got it to go and ate in our room after long travel. The room was clean, the bed was very comfortable, and we felt safe with security consistently monitoring the property. The staff was friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Bradford

Stayed 1 night in Jan 2026