New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Banquet hall
Exterior
Reception
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Caesars Superdome
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(134 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(25 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

8.4 out of 10
Very good
(24 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 66 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(152 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

New Orleans Marriott

Hotel with 2 restaurants, steps from Canal Street
This smoke-free hotel features 2 restaurants, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
New Orleans Marriott offers 1333 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at New Orleans Marriott. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Canal Street Burger Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Canal Street and 9 minutes on foot from Jackson Square
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 86849 square feet (8069 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and at the weekend from 6:30 AM to noon.
Canal Street Burger Bar – This restaurant specialises in American cuisine and serves lunch and dinner.
55 Farenheit – This bar serves lunch and dinner. Open daily.
5Fifty5 Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.
Canal Street Pantry Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1056 out of 1662 reviews
Rating 8 - Good. 342 out of 1662 reviews
Rating 6 - Okay. 162 out of 1662 reviews
Rating 4 - Poor. 58 out of 1662 reviews
Rating 2 - Terrible. 44 out of 1662 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lila, Ocean Township

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Convenient location and was able to walk most places or get a trolley very close by.
Stayed 4 nights in May 2025

10/10 Excellent

William, Birmingham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent amenities slow daily room cleaning late afternoon completion
Stayed 5 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Amazing service!! Every single employee we encountered, from check in to valet pick up, were so friendly and helpful! The young lady at check in even gave us a voucher to use after learning we had been on the road for 10 hrs. With kids!
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason, cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Stayed 2 nights in May 2025

10/10 Excellent

Lisa, Magnolia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was clean, nice & was a perfect location.
Stayed 3 nights in May 2025

8/10 Good

Constance, Butte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom mirror had a dim light fixture, that made putting on make-up, shaving, etc difficult. Shower has fairly low water pressure
Stayed 5 nights in May 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentlemanat the front desk was so helpful.The bellboʻy was soʻ friendly.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
You have to velvet park your vehicle; which is $58 per day, and every time I needed my car staff was looking for a money tip. My windows were down, they turned my lights off of auto setting, I had a police officer stop me on the streets of New Orleans to bring issue to my attention, how embarrassing! On top of a $130 on hold on my credit card. I have not yet received my final bill and I don’t know how much of that was refunded back to me. Bedding was dirty, and they did accommodate us, appreciated that. Was given a $35 comp ticket for drinks or food. We had each 1 drink was never given the drink amount, or knew if we used all the $35 for a glass of wine and a beer. We were just told it’s done! I was very much satisfied with location and friendly staff who really cared.
Stayed 2 nights in May 2025

4/10 Poor

Matthew

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
When I check in they put me in a room that wasn’t clean and when I called down they tried to put me in a room with 1 bed instead of 2 and when I had them correct it they downgraded my room.
Stayed 2 nights in May 2025

8/10 Good

Makeda

Liked: Cleanliness, staff & service
This was a fine stay! The bathroom layout is super weird and a bit cumbersome. But otherwise nice people, good elite member perks, loved the security for the elevators/rooms and quite clean - especially for a place so close to bourbon street. I’d go back!
Stayed 2 nights in May 2025

6/10 Okay

William and Rosa

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in May 2025

8/10 Good

Michael, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Apr 2025

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

ELIZABETH, PENSACOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to stay for Jazz fest
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
So beautiful! Loved the river view from our room!
Stayed 3 nights in May 2025

4/10 Poor

richard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was rude and not helpful
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Chad

Travelled with family
Liked: Staff & service, amenities
Unhappy with location
Stayed 1 night in May 2025