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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Garden
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(44 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

St Charles Coach House, an Ascend Collection Hotel

A 24-hour business centre, a conference centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Change of towels is available on request
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
St Charles Coach House, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 14 minutes by foot from National World War II Museum and a 3-minute drive from Ernest N. Morial Convention Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Art Deco New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 999 reviews
Rating 8 - Good. 201 out of 999 reviews
Rating 6 - Okay. 51 out of 999 reviews
Rating 4 - Poor. 23 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, great location, great price.
Stayed 1 night in Jan 2026

6/10 Okay

Renee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was very courteous. Room was in need of deep cleaning - numerous stains on carpet and sofa, refrigerator greasy with food and fingerprints, bathe and shower with grime and mildew.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
A+
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Daphne

Liked: Cleanliness, amenities, property conditions & facilities
The only place I stay when I visit New Orleans.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything, clean, location, protected parking & nice employees. My new only place to stay in New Orleans
Stayed 2 nights in Jan 2026

10/10 Excellent

J., Bartlesville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed a very nice room with a great shower, hot water, and a comfortable bed. Added bonuses was the free parking and the location on the streetcar line.
Stayed 3 nights in Jan 2026

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities
Loved the 2nd floor balcony room, it was the upgraded King and had a sitting area plus outdoor balcony (shared) access. Comfortable bed, small refrigerator, a microwave and a keurig coffee pot in the room. It is right across the street from the St Charles street car stops (one going toward canal street and the other headed deeper into the garden district). The check in and check out were smooth and the onsite covered parking was a terrific bonus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Parking was great and where the hotel was located was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oren R.

Liked: Cleanliness, amenities, property conditions & facilities
Yes - room was wonderful and the staff were first class.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marquise

Liked: Cleanliness
Stayed 3 nights in Jan 2026

8/10 Good

Jake

Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great! Room was clean, able to replenish linens easily. AC worked great! Once construction is done next door the noise will be gone! We will stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Seda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who greeted us was very welcoming and friendly. I apologize for not remembering his name. The room we stayed at was amazing and very clean. The bed was super comfortable. I’d definitely go back.
Stayed 2 nights in Nov 2025

6/10 Okay

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful and knowledgeable.
Stayed 1 night in Dec 2025

2/10 Terrible

Joanne

Liked: Cleanliness, amenities
Didn’t stay because of the construction noise they wouldn’t move us to different room
Stayed 3 nights in Dec 2025

10/10 Excellent

Janiece

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a street car stop directly in front of the hotel which was so convenient! The location is wonderful for those not wanting to stay near the french quarter. The garden district homes are walkable. The staff was very helpful for directions and recommendations. The rooms are a great size with fantastic lighting. For young children, there was a collection of holiday books in the lobby to read (staff said they change for each month/holiday).
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was extremely nice and appreciated the snacks were an extra bonus. Beds were comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities
Very large clean room
Stayed 2 nights in Dec 2025

8/10 Good

Libby

Travelled with family
Liked: Cleanliness, staff & service
The sides and corners of the room had not been vacuumed. The garbage cans did not have liners and needed to be washed between use. The staff was great
Stayed 7 nights in Nov 2025

10/10 Excellent

Nolan

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great rate, and off street garage parking. A top notch rxperience
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Streetcar runs in front of building. Can leave car and ride. Free parking. Professional staff. Also friendly and helpful Always eager to make your stay enjoyable. Rooms are clean and comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great area. Easy parking. We have two little girls 3 and 4 and it was convenient to walk places. The beds were super comfy. Overall it was a perfect place for our family.
Stayed 3 nights in Nov 2025