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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Executive Suite, 1 King Bed | City view
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(103 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(89 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,972 reviews
The price is CHF 87
includes taxes & fees
22 Feb - 23 Feb
Sonesta ES Suites New Orleans Convention Center

About this property

The Mercantile Hotel New Orleans

A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar and a business centre are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes on foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 933 out of 1500 reviews
Rating 8 - Good. 314 out of 1500 reviews
Rating 6 - Okay. 148 out of 1500 reviews
Rating 4 - Poor. 48 out of 1500 reviews
Rating 2 - Terrible. 57 out of 1500 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very cool hotel with a nice staff super clean rooms great location what more could u ask for oh yeah a record player!
Stayed 1 night in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in for a quick trip and loved the hotel! Staff was great, walking distance to food and drinks, easy access for Ubers!
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Great location and value.
Stayed 1 night in Nov 2025

10/10 Excellent

Cedric

Stayed 4 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Room was nice, toilet had flushing issues, staff was great
Stayed 1 night in Nov 2025

10/10 Excellent

Te'Nairia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Friendly and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor, Washington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Early check-in. Basic but solid breakfast, great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Clean room and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay long enough to eat the breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Derrick, Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the staff to the room. We didn't have any problems
Stayed 2 nights in Nov 2025

10/10 Excellent

Katreal OohSoGorgeous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. It was so relaxing and convient.
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was a great size! Checkin was easy and super nice young lady! When checking out and waiting for our car from Valet! The Vaker would bring a car and then go talk to the front desk attendant from anywhere from 2 to 5 mins! There were several people waiting for cars.
Stayed 1 night in Nov 2025

8/10 Good

jerry

Travelled with partner
Liked: Cleanliness, amenities
Room was clean however it had a bad sewer smell the entire night
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. The guy at the front desk, Marlon, was an absolute pleasure. My son and I stayed for a birthday weekend and Marlon made sure it was a great experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very professional and courteous. The room was very clean along with the location cleanliness overall.
Stayed 1 night in Nov 2025

8/10 Good

Darryl

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Close walking distance to the Riverwalk and French Quarter.
Stayed 1 night in Nov 2025

4/10 Poor

Kiyotake

No gyms. Old building and doors didn't close properly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jordyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great area
Stayed 2 nights in Oct 2025

8/10 Good

Corey

Stayed 1 night in Nov 2025

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was perfect for what we needed. There was an issue with the a/c but maintenance immediately responded and fixed the problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, comfortable and clean room, great atmosphere and location
Stayed 2 nights in Nov 2025