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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Banquet hall
Buffet
Outdoor pool, a heated pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, East End Reserve
    ‪3 min walk‬
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(89 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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Exterior
Distinction New Plymouth Hotel
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 937 reviews
The price is CHF 55
includes taxes & fees
14 Dec - 15 Dec
Distinction New Plymouth Hotel

About this property

The Devon Hotel A Heritage Hotel

Hotel with a full-service spa, 7-minute walk to Fitzroy Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Reviews

The Devon Hotel A Heritage Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 697 out of 1007 reviews
Rating 8 - Good. 243 out of 1007 reviews
Rating 6 - Okay. 46 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

Reviews

8/10 Good

Blair

Travelled with partner
Liked: Amenities
Good location and price. Limited parking
Stayed 2 nights in Sep 2025

8/10 Good

Clive

V
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay immensely very professional and friendly, surroundings great and easy access
Stayed 1 night in Sep 2025

10/10 Excellent

Damon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to family suite at no cost, amazing room
Stayed 1 night in Sep 2025

10/10 Excellent

Don Thomas and rosmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Loved it
Stayed 2 nights in Aug 2025

2/10 Terrible

MAURICE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay was nice just certain patrons not nice staff were very apolagetic as was owner
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Family fruendly, outdoor pool, business friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Love staying here but always a challenge finding parking even for disability
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is consistently good in all areas, food, beds, general service is of a very high standard. Great value for money and highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed before and having a great experience it wasn’t hard to book here again. Rooms large, comfy bed, easy parking. The only thing I didn’t like was no hand soap by wash basin. I had to step into shower to get the push soap from the container. May have been an over sight by staff.
Stayed 1 night in Aug 2025

6/10 Okay

Solongo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, spa / pool was lacking privacy to a very busy restaurant however. Room was clean and friendly staff. Drunk and loud people in pool area till 10:30pm - unfortunate as we were trying to sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Devon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bets value in NZ

The hotel was clean as usual and the staff were wonderful, Friendly and helpful. The room was big with a very comfortable mattress and pillows. In my opinion staying at the Devon is the best value for money of any hotel I’ve stayed at in the past 10 years
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and tidy, limited parking
Stayed 1 night in Aug 2025

8/10 Good

Shelton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room size is good. Include more breakfast varieties.
Stayed 1 night in Aug 2025

8/10 Good

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great standards
Stayed 1 night in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would recommend. Except A couple of hours after I booked the room. It came up at A reduced price of $104 for a room with 2 queen beds not the 1 queen and 1 single that I booked.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Damian

Stayed 2 nights in Jul 2025

10/10 Excellent

Georgia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to New Plymouth and staying at the Devon Hotel just go hand in hand. From the moment you arrive, the staff make you feel welcome and looked after. The buffet is absolutely amazing!!! plenty of variety, fresh, and delicious. (find me rolling back to my room) The price is fantastic for what you get, and the beds and pillows are so comfortable it’s hard to leave in the morning. The rooms are lovely, well kept, and have everything you need for a relaxing stay. Couldn’t recommend it more!
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues whatsoever. Comfy bed, clean room. Had all I needed. Staff when out of their way to assist me with a couple of things I needed. Restaurant and Bar were amazing - Both had amazing staff! Will definitely be staying here anytime I travel to New Plymouth! ♥
Stayed 3 nights in Aug 2025