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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Banquet hall
Lounge
Outdoor pool, a heated pool, pool loungers
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Centre City Shopping Centre
    ‪14 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(95 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Plymouth International
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,000 reviews
The price is CHF 58
includes taxes & fees
15 Mar - 16 Mar
Plymouth International

About this property

The Devon Hotel A Heritage Hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 695 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy and comfortable room. Great pool.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing during our stay. We had to rebook our dates last minute, and the only rooms available in our budget for our special occasion romantic getaway were rooms with two double beds. We reached out to the hotel at the time of booking asking if they could let us know if any other rooms became available. We were very surprised when we arrived and were upgraded to a suite. The room was beautiful, the hotel was very clean and we never heard anything from neighboring rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tania

Liked: Cleanliness
All staff were friendly and helpful. The room was very clean, fresh towels everyday, bed made, pure bliss! I had everything I needed. The food was amazing enjoyed my meals. Had a fabulous stay highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Logan

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and a nice pleace to stay for a reasonable amount
Stayed 2 nights in Dec 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every minute of our stay - from checkin to checkout. All the staff were cheerful, helpful and courteous. We particularly liked the evening buffet - so many options and everything was beautifully presented and tasted great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at The Devon Hotel. Pool facilities were good, the staff were very helpful and the room was spacious and clean.
Stayed 1 night in Nov 2025

8/10 Good

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, parking is busy on some evenings,nice to know there are mountain bikes around
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Mehboob

Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Megumi

Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

2/10 Terrible

Jenny

Disliked: Staff & service, amenities, property conditions & facilities
I stayed at 12 hotels while in New Zealand and this was the worst. If you are looking for half the amenities at twice the price then you will love this place. Everything points to GREEDY BAD management. I'm wondering if the positive reviews are fake. A note from the cleaner and a useless notebook doesn't even come close to making up for what is lacking. Where to start... -only a double bed and not even comfy! -just one small mirror! every other place provided a full length mirror -terrible lighting - the choice is bright and glaring or pitch dark; there is no in between and no bedside lamp either! what kind of hotel doesn't have a bedside lamp?! -only a few channels on the TV compared to every other place -only a blind on the windows so again it's all or nothing; would it hurt to provide sheer curtains as other places do so that there is a middle option between black out/can't see anything and on full display to the parking lot? -no kitchenette, yet other places provide a full kitchen for far less money -massive pillows that only a giant could use, meaning I had no pillow -be prepared to park 2 blocks away -slippery shower floor -poor water pressure -no freezer compartment in fridge -the bathroom light is the same switch as the SUPER LOUD THROBBING FAN, so you can either be in the pitch dark, or listening to it roar around you -staff seem stressed and no wonder After all the wonderful places I stayed for much less, this was a huge disappointment. Stay somewhere else!
Stayed 1 night in Nov 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go to place to stay in NP.
Stayed 3 nights in Sep 2025

10/10 Excellent

TONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service beds are comfortable place is inviting and it has a good vibe I even send my friends there if they are going that way
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Everything was perfect. I had to have emergency eye surgery in Auckland. I wish I recovered at a place like this compared to the place I had to stay for a week.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Never even a hello from reception staff throughout our whole stay. Room was very basic. Shower pressure was a dribble and thats being kind. Worst ive had. No toiletries, no crockery or cutlery at all, even a bowl for snacks wouldve been something, bar not open till 4, couldnt even get a juice and was stinking hot outside. Wouldnt stay again. Cleaning needs improvement, filthy lightswitches and surfaces. Pool was cloudy did not look clean either.
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Sep 2025

4/10 Poor

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great, nice polished and clean stainless handrails. hotel and bar staff friendly & helpful. disappointed at how many plates were dirty in the clean area, post dishwasher food pieces, and alot of plates still wet. we were the first to arrive for breakfast and i was also disappointed to find hard boiled eggs instead of runny poached eggs. everything else was pretty good but i can see marbles has changed alot over the last year or so, the waiters and kitchen staff has changed. the quality of the food has gone downhill. somebody should be appointed to quality control to keep the previous standards up cheers phil
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay, but breakfast buffet was not plentiful like in pictures on the website.
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

6/10 Okay

B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean and tidy but too noisy and no parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Staff on front desk was very unhelpful re room direction and very unfriendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as I expected from previous experiences at this hotel. Only small downer was lack of cash advancing facility, either ATM or cash-out facility necessitating a walk into town to the nearest ATM machine.
Stayed 1 night in Nov 2025