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Inn at the Quay

4.0 star property
VIP Access

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Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Fitness facility
Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Columbia Square Plaza
    ‪6 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(35 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(36 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Inn at the Quay

Riverwalk hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1012 reviews
Rating 8 - Good. 261 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 23 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
They didnt have a lot of the normal conveniences that hotels should have. No vending machines other than drinks. No toothbrush at reception. No tums / rolaids, many hotels have that little store inside, none. Lights were burned out, other than lamps. Clean, nice room otherwise
Stayed 1 night in Aug 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Amenities
We really love the location and the room was perfect with a beautiful view of the river!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service
Pet friendly hotel But there wasn't anywhere around the hotel that had grass or anywhere for doggies to go to the bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to get away from every day stresses!

Front desk staff always so friendly and helpful. We were allowed to check in early as our room was ready and this was so nice!
Stayed 1 night in Aug 2025

10/10 Excellent

ozhen, Kamloops

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area
Stayed 1 night in Aug 2025

4/10 Poor

Manoj

Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inn at the Quay

Property could be updated for the price. A/C is noisy. Balcony could be cleaned. Room was small. No pool or hot tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara-Ann

Travelled with partner
Liked: Cleanliness, amenities
All positive
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Stayed 1 night in Aug 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed my stay!
Stayed 6 nights in Aug 2025

4/10 Poor

Roger

Stayed 2 nights in Aug 2025

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sky train for transportation and conveniently located to amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Mazen H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and area. Convenient. Reasonably priced rooms. Nice staff. Plenty of parking ($15 Canadian per night).
Stayed 6 nights in Aug 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and furnishings, and fantastic location and staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay by the water.
Stayed 5 nights in Jun 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Stayed 3 nights in Jul 2025