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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, New York Transit Museum
    ‪8 min walk‬
  • Place, Barclays Center Brooklyn
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

9.4 out of 10
Exceptional
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

9.6 out of 10
Exceptional
(110 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Room (Medium Skyline)

9.2 out of 10
Wonderful
(52 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ace Hotel Brooklyn

2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Brooklyn Bridge
  • Dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Ace Hotel Brooklyn has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1044 out of 1349 reviews
Rating 8 - Good. 203 out of 1349 reviews
Rating 6 - Okay. 60 out of 1349 reviews
Rating 4 - Poor. 24 out of 1349 reviews
Rating 2 - Terrible. 18 out of 1349 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
“I had an awesome stay! The room was super clean, the staff made everything easy, and the hotel’s style and energy were exactly what I was looking for. The amenities and the lobby vibe definitely stood out.”
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff was friendly and very helpful. However, checking in and unloading, and loading after checking out were both abysmal.
Stayed 5 nights in Nov 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and lots happening on site. However it’s over the subway so there are vibrations that can be felt - but you get used to it. Black Seed Bagels next door for breakfast is handy. As breakfast isn’t included. Also Mile End Diner nearby was great. But opens at 9am
Stayed 1 night in Dec 2025

10/10 Excellent

susan, berkeley

Stayed 4 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks at the bar were great
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and gracious and the hotel's vibe is so fun and welcoming. Thanks for a great stay!
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Stayed 4 nights in Nov 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location - close to different subway lines and walking distance to a range of cafes and shops. Modern and generally comfortable. We had booked 3 rooms - all the same price range - and all 3 were very different in terms of size. Storage in the rooms was inadequate - lack of cupboard and shelf space. Staff very helpful and pleasant.
Stayed 4 nights in Nov 2025

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
The rooms were fairly spacious for NYC. The bed was extremely comfortable. Cons: no one helped me with my luggage and you can hear the subway in the room. They also don’t have a coffee machine in the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Shiqi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities
Very impressed! Staff was on the ball, courteous and helpful from the get-go. Room was spacious, incredible floor to ceiling window, bathroom ok. Shower needs higher pressure, but that seems to be the norm these days everywhere unfortunately. The Italian restaurant downstairs is phenomenal-I’m still dreaming of their Cacio e Pepe. Overall, wish I had more need to stay in Brooklyn because this has quickly become a fave hotel.
Phenomenal cacio e pepe and grilled asparagus at Lele’s Roman.
View of window in room from bed.
Great wine selection at Lele’s Roman.
Stayed 1 night in Oct 2025

10/10 Excellent

Amar, Hillsborough

Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great customer service!
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Stayed 2 nights in Nov 2025

10/10 Excellent

Allison, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very welcoming and we had a very nice room on the 11th floor. This is the second time I’ve stayed at the Ace and this was just as lovely as the first. The bagel shop downstairs had great food and coffee. The room was clean and comfortable, however the water pressure in the shower was not the best and the sink drained slowly. These issues did not affect my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordan, Springwater

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff are fantastic, rooms & location are great. My go to in Brooklyn
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great time very nice hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The overall vibe of the hotel was very Brooklyn chic. The room was clean. Staff very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

arve

Liked: Cleanliness, staff & service, amenities
Excellent the only regret I have is that I ordered it via Hotels.com
Stayed 17 nights in Nov 2025

10/10 Excellent

Frederick, Annapolis

Great people working the front desk.
Stayed 1 night in Nov 2025

10/10 Excellent

Lyndsay Nicole, Midland

Stayed 3 nights in Nov 2025

8/10 Good

Earla

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff very courteous.
Stayed 3 nights in Nov 2025