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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated
Reception
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Bridge
    ‪4 min drive‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room (Small)

1 bedroom, minibar, in-room safe, individually decorated

Room (Small)

9.6 out of 10
Exceptional
(66 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

9.0 out of 10
Wonderful
(59 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room (Medium)

9.6 out of 10
Exceptional
(101 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room, Accessible (Medium)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | 1 bedroom, minibar, in-room safe, individually decorated

Room (Medium Skyline)

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

EVEN Hotel Brooklyn by IHG

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,528 reviews
The price is CHF 167
includes taxes & fees
25 Aug - 26 Aug
EVEN Hotel Brooklyn by IHG

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the cleanliness and overall comfort
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 973 out of 1247 reviews
Rating 8 - Good. 183 out of 1247 reviews
Rating 6 - Okay. 54 out of 1247 reviews
Rating 4 - Poor. 20 out of 1247 reviews
Rating 2 - Terrible. 17 out of 1247 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fourth stay at the Ace Brooklyn and the hotel gets better and better each time. The staff is wonderful, the hotel is beautiful, and it feels like the hotel anticipates every need before I even know that I have one. Love this place!
Stayed 2 nights in May 2025

10/10 Excellent

Jane, Garland

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

MORRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness room is substandard Room was very clean, quiet, bed was comfortable. Housekeeping missed leaving towels and other stuff but front desk delivered quickly
Stayed 4 nights in May 2025

8/10 Good

Karen, Uniondale

Liked: Staff & service, property conditions & facilities
It’s a happening hotel, so be prepared for a possible event or two!
Stayed 1 night in May 2025

10/10 Excellent

Maura

Stayed 4 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lydia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Ace. Compared to hotels I've stayed at in Manhatten, I felt truly at home. Staff were super friendly but not in your face, room is large enough to spread out. Carpet on the floors is gross, and the curtains were pulled slightly off the runner but you can't have everything. I would also add that for the price it seems weird there's no complementary water in the room. Seems an easy win for them. Super convenient getting into the city and from JFK. I even walked to my office in tribeca on two of the days.
Stayed 4 nights in May 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Downtown Brooklyn. Easy walk to Atlantic Avenue area for shopping and restaurants. Neighborhood is quiet and safe. Staff was attentive and terrific when needed.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sanatia Nina-laure

Travelled with partner
Fantastic hotel. Ambience was 10/10. Great team as well. Will definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Brooklyn hotel. Clean, close to trains, and walkable to the best of Boerum Hill, Cobble Hill, and Brooklyn Heights. I'll definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Akta

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Marcia, Weehawken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable and clean. The building itself is beautiful. It's worth noting there's no coffee in the rooms, which past reviews had shared. I appreciated knowing this ahead of time so I could plan for it. The location was incredibly convenient for getting in and out of Manhattan. They also gave me early check-in. Would 100% stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We spent the night at the Ace because of a concert we were attending at the Barclays Center - this seemed like a great location. It turned out that it was! It was an easy walk and the surrounding neighborhood is nice, we felt safe the entire time. The hotel has a very cozy vibe and the staff was great - very casual and friendly, not like checking into a normal corporate hotel but that was a bonus. The room was spacious and well appointed with great views, the decor is eclectic and our room even included a record player which we did use. Overall a very pleasant stay and I will recommend this hotel to friends and family visiting Brooklyn.
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Salome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in May 2025

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here…good location, rooms were very clean, beautiful lobby
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirsten

Stayed 1 night in Apr 2025

10/10 Excellent

Kirk

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was under renovations. Would’ve loved to had that experience but overall great stay and time. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne, Armonk

Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is horrible

The value for money at this hotel was some of the worst I have experienced.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025