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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

View from property
Reception
Bar (on property)
Down duvets, minibar, in-room safe, desk
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft New York Chelsea

Hotel with a restaurant, 6-minute walk to Madison Square Garden
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel – On-site restaurant.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children
  • Off site parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Reviews

Aloft New York Chelsea Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 715 out of 1028 reviews
Rating 8 - Good. 208 out of 1028 reviews
Rating 6 - Okay. 63 out of 1028 reviews
Rating 4 - Poor. 20 out of 1028 reviews
Rating 2 - Terrible. 22 out of 1028 reviews

Reviews

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for MSG.

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Stayed 4 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get around town
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Troi

Stayed 3 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, but a bit noisy

Great location and nice rooms. Would be nice to have a fan for the bathroom and an AC that didn’t make noise all the time. Also, the walls are pretty thin because we could hear doors slamming closed late at night and early in the morning. We probably will try something else next time but have this as a back up if needed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a fantastic location.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jarman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very warm and welcoming.
Stayed 7 nights in Aug 2025

10/10 Excellent

John

Stayed 4 nights in Aug 2025

6/10 Okay

Deon

Liked: Cleanliness, property conditions & facilities, room comfort
There are several good elements to the hotel. Good reception staff, clean rooms and common area. I stayed on an upper floor, elevator accessibility was poor. The housekeeping crew use guest elevators therefore there are long wait for an elevator and/or many stops to accommodate the service crew.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay, the room was a little cramped but to be expected. The ladies at the front desk are always welcoming and very informed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators were waaaay too slow
Stayed 2 nights in Aug 2025

10/10 Excellent

stephenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff and location
Stayed 3 nights in Aug 2025

10/10 Excellent

Skylar

Stayed 3 nights in Jul 2025

10/10 Excellent

Yutong

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Parul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had comfortable stay, location is pretty convenient.
Stayed 1 night in Aug 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
A good but not too expensive option in upper Chelsea. The new elevator system needs some fine tuning. I sometimes waited very long
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would do it again

The shower is a great idea, but the drain and the shower curtain need to be completely redesigned. The shower curtain was out further than the drain!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean, modern, comfortable bed, and corner room had lots of light
Stayed 1 night in Aug 2025