See all properties

Candlewood Suites New York City-Times Square by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board
City view
Interior detail
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(125 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Pod Times Square

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Bar
4.5 out of 5, Wonderful, 4,815 reviews
The price is CHF 176
includes taxes & fees
5 Oct - 6 Oct
Pod Times Square

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness centre, a quick walk to Times Square
This smoke-free hotel features a fitness centre, valet parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New York City-Times Square by IHG. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a gym and a business centre are available.
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 785 out of 1531 reviews
Rating 8 - Good. 444 out of 1531 reviews
Rating 6 - Okay. 172 out of 1531 reviews
Rating 4 - Poor. 59 out of 1531 reviews
Rating 2 - Terrible. 71 out of 1531 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice value

Super convenient
Stayed 3 nights in Jun 2025

4/10 Poor

Koganambal

Travelled with family
Liked: Amenities
Disliked: Staff & service
Free laundry and gym was great, fridge did not work and had to be changed, difficulty communicating with staff in English, housekeeping staff tried their best though
Stayed 6 nights in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, area was perfect front desk was very attentive. No nosey neighbors loved it. For my first time in New York it was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Julius Domingo

Stayed 4 nights in Jun 2025

10/10 Excellent

Turki

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Jun 2025

6/10 Okay

Lloyd

Travelled with partner
Disliked: Property conditions & facilities
Stayed here for a week with my partner in mid June. The hotel had a great location that’s super walkable to Times Square, Central Park and even all the way to 9/11 memorial via the High Line (get your comfy walking shoes on). The hotel itself is a bit tired, but the staff are friendly and helpful to answer questions. For the first 2/3 days the one elevator was not working which created long queues and wait times and frustrations - taking the stairs as a last resort. Once fixed it was a much better state of affairs. Our room was a decent size, not too much noise, comfortable bed with a bit of a what I would say “dog/animal” smell when we first would enter but we obviously quickly got used to it. We didn’t use any of the kitchenette facilities other than the fridge. The aircon was an absolute godsend! The shower was ok, and made an awful rattling noise when you turned it onto hot - but worked to a decent capacity. For the affordable amount we paid, and the location, we’d stay here again. Remember it’s not 5 star but it was clean and had a decent nights sleep.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet hotel with spacious rooms for NYC. Awesome to have kitchen. Short walk to Times Square, Penn Station, and other attractions. Staff were very friendly and helpful. Both elevators worked with no wait. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property for the little kitchen it has. I brought some equipment of my own but it was worth it in the end. I was able to make some food while I was there and save some money instead of eating out every night
Stayed 4 nights in Jun 2025

10/10 Excellent

Bridget

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jun 2025

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at CANDLEWOOD. The only issue I had was the TV service. Limited channels and bad reception. The manager Kenny tried his best to remedy the problem but the issue as with the Cable service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greay stay.

Great hotel with lots of nice helpful touches . Fresh ice water in the lobbey daily and complementary tea and coffee was very convenient. Staff were very friendly. Hotel location is excellent for sight seeing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in May 2025

10/10 Excellent

Eyoel

Stayed 5 nights in Jun 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and prompt with requests for additional towels and other provisions . The free washing machines and dryers were a huge bonus
Stayed 4 nights in Jun 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean updated room. Very friendly staff. Great location.
Stayed 11 nights in Jun 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our 10-day stay in NYC!

In-room kitchens, onsite gym and guest laundry - perfect for our 10-day stay.
Stayed 10 nights in Jun 2025

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laura, front desk agent, delivered the best customer service! It was a little busy when we arrived, but she managed each person’s needs pleasantly. The rooms were clean, amenities were great, especially for extended stays. My daughter and I only stayed one night but will definitely return to this location for our next stay.
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and tentative. Hotel is old but they keep it very clean. Amazing location.
Stayed 4 nights in May 2025

8/10 Good

Bruce

Travelled with family
Very convenient to many restaurants, bakeries. Great to have a kitchen in room.
Stayed 5 nights in Jun 2025

8/10 Good

Roberto

Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
One elevator was out of service. Room AC was noisy.
Stayed 2 nights in Jun 2025