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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior
Fitness facility
Hair dryer, towels, shampoo
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(168 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.4 out of 10
Very good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(115 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(69 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, a quick walk to Times Square
Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Reviews

Truss Hotel Times Square Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1389 out of 2899 reviews
Rating 8 - Good. 816 out of 2899 reviews
Rating 6 - Okay. 399 out of 2899 reviews
Rating 4 - Poor. 160 out of 2899 reviews
Rating 2 - Terrible. 135 out of 2899 reviews

Reviews

8/10 Good

Naya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos at the front desk is a national treasure. He knows how to treat customers and made me want to make the Truss my permanent place in NYC.
Stayed 1 night in Jun 2025

4/10 Poor

Donna

Travelled with group
The roof top garden was closed and that’s why we booked here! No ice machines!! I had a street room, did not sleep for 4 nights….so noisy! For the price we paid each day, it wasn’t worth it!
Stayed 5 nights in May 2025

6/10 Okay

Mary Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room, #307, needs some maintenance. The AC was weak (not very cold) even though it was set to the lowest temp, the shower had a lot of mold stains and the walls were dirty, the bathroom faucet had a steady drip, one of the toilet flush options did not work, the bed light did not work.
Stayed 6 nights in Jun 2025

6/10 Okay

Richelle Ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Stayed 3 nights in Jun 2025

6/10 Okay

Jenna

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Vance

Liked: Cleanliness, amenities
View
Stayed 2 nights in May 2025

6/10 Okay

Thomas

Stayed 3 nights in Mar 2025

10/10 Excellent

Edith Angelica

Stayed 7 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionists were very nice and helpful, housekeeping kept my place clean when I was out, double edged sword in the sense that it’s in walking distance of Madison which is what I came for, but also right in the middle of downtown. So many people; so many cars, so much honking. That’s not Truss’s fault though
Stayed 2 nights in Jun 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night and it was very good.
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was central which was good. Some of the staff in reception were very rude some were friendly. The room was very tired and tatty. Paint feeling off the walls in the room and ceiling in the bathroom, very basic certainly not a 4 star more like a 2 star hotel. Very disappointed with the room. Worse 4 star hotel I have ever stayed in. Would not return to this hotel.
Stayed 5 nights in May 2025

6/10 Okay

Sharon

Travelled with partner
On arrival the lady in reception was a bit off really. A bit rude as we both had misunderstandings re booking. However after that she seemed fine. The size of the room for NYC was a really good size for the price. The shower floor wasn’t the best but plenty of hot water, towels & shower gel/shampoo. Asked for a coffee machine which was put in almost immediately and hit plenty if coffee pads. Our friends arrived before us and were told the rooftop terrace wasn’t open due to construction. This wasn’t highlighted on the website or told prior our visit & that was one of the reasons we booked it. That was disappointing. Apart from these little niggles our stay was fine.
Stayed 5 nights in May 2025

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Bruce

Travelled with family
Disliked: Amenities
This property for claiming to be a four star was horrible. No adjustable lights to be able to see, the air conditioning was not working, there was no basic coffee/tea service in the room. You could not even get the front desk to answer when you called down.Terribly disappointed in the price of this hotel and the experience we had.
Stayed 3 nights in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable establishment and I will definitely book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirsten

Stayed 1 night in Jun 2025

8/10 Good

Federico

Liked: Cleanliness, amenities, property conditions & facilities
Luminous and spacious room, with a small fridge and a microwave oven. no table or chair to sit, though. Clean and well stocked bathroom, very good hot water. There a nice gym available too. Poor internet connection over WiFi. Noisy street on weekend nights due to drivers honking their horns incessantly on slow traffic.
Stayed 6 nights in May 2025

4/10 Poor

Tom

Business traveller
Disliked: Staff & service

Not bad

Not bad for the price, convenient location but very noisy.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Rubina

Liked: Cleanliness, property conditions & facilities
It was nice quite and clean
Stayed 1 night in May 2025

10/10 Excellent

Laure

Stayed 1 night in May 2025