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Chelsea Savoy Hotel

2.0 star property

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Photo gallery for Chelsea Savoy Hotel

Lobby
Free daily on-the-go breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
204 W 23rd Street, New York, NY, 10011
  • Place, Chelsea Hotel
    ‪2 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, 5th Avenue
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(316 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(255 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Holiday Inn Express New York - Manhattan West Side by IHG
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 2,340 reviews
The price is CHF 92
includes taxes & fees
14 Jan - 15 Jan 2026
Holiday Inn Express New York - Manhattan West Side by IHG

About this property

Chelsea Savoy Hotel

Hotel with free breakfast, 8-minute walk to 5th Avenue
Concierge services, a 24-hour front desk and free breakfast are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Chelsea Savoy Hotel offers 89 accommodations with a safe and a hairdryer. 34-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Chelsea Savoy Hotel gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas and concierge services are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Chelsea Savoy Hotel.

This New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chelsea Hotel Savoy
Chelsea Savoy
Chelsea Savoy Hotel
Hotel Chelsea Savoy
Hotel Savoy Chelsea
Savoy Chelsea
Savoy Chelsea Hotel
Savoy Hotel Chelsea
Chelsea Savoy Hotel New York
Chelsea Savoy New York City
Chelsea Savoy New York City
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel New York

Chelsea Savoy Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1146 out of 2402 reviews
Rating 8 - Good. 836 out of 2402 reviews
Rating 6 - Okay. 307 out of 2402 reviews
Rating 4 - Poor. 79 out of 2402 reviews
Rating 2 - Terrible. 34 out of 2402 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Teddy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location but terrible bed and breakfast.

The location was great. The breakfast here is not very good with very little seating and drink options were limited. The bed was terrible; it was like sleeping on the ground. And they only like to give 2 towels even though we had 3 people.
Stayed 6 nights in Sep 2025

6/10 Okay

Kurtis

Disliked: Amenities, property conditions & facilities
Beds are small (full not queen). Hotel is old and needing renovations. Cheaper than other hotels, so okay if price is of paramount importance.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah A

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly outdated but extremely clean. Subway within a stones throw. Breakfast could be improved on, maybe a juice option available. Staff were polite, friendly and helpful. I would stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Marsha Van

Travelled with family
Disliked: Staff & service
The hotel is in a great location, close to the subway and easy to get around. However, we arrived about an hour and a half before check in and was told we had to wait until 3 to check in. After grabbing a bite to eat and returning to the hotel we were still not able to check in. The gentleman running the front desk proceeded to have a conversation with someone on his cell phone via speaker phone, very unprofessional. We had to wait until exactly 3 to check in, I can honestly say that I have never had to wait for the exact time for check in, ever at any hotel. I do quite a bit of traveling and this was a first! Your options for breakfast are a bagel, muffin, coffee or water everyday. There is one person working the breakfast area and the area is small. There were a lot of people staying at the hotel so it was very crowded and slow going. I mentioned something to the front desk that they should have more then one person working the breakfast area and the front desk women apologized for the inconvenience. However the next morning was even worse and there were two people at the front desk chatting away while the poor women serving breakfast was trying to keep up with the demand of people. I gave up the last two days I was there and grabbed breakfast somewhere else.
Stayed 5 nights in Sep 2025

8/10 Good

Keith, Snohomish

Stayed 4 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While dated the room was adequate for 3 nights in the city. The staff were attentive and all requests were meet. Complimentary breakfast of muffins, bagels and tea or coffee was all we needed on the day we used it. The location was close to Times Square & subway.
Stayed 3 nights in Sep 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities
one of the best hotel to stay
Stayed 1 night in Sep 2025

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and the place was pretty clean. The only thing that seemed strange was the gousekeeper was right outside our door each morning, almost as if waiting for us to come out. She’d ask what we needed, almost as if she didn’t want to come in and do a full service like make beds and such. It’s close to the subway which I appreciated.
Stayed 3 nights in Sep 2025

6/10 Okay

stefanie

Liked: Staff & service
The property is in an excellent location and the staff was friendly. The rooms are very outdated and a simple facelift would add a lot to the stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Carol

Travelled with partner
Very small hotel. Rooms so tiny! Clean enough but cost too much for what was given.
Stayed 1 night in Sep 2025

10/10 Excellent

Monserrate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel / hard beds

Clean hotel in the Chelsea neighborhood. Good value. Friendly staff. Beds were definitely on the lower end. Hard as a rock. Everything else was find though.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

10/10 Excellent

Carey

Stayed 2 nights in Sep 2025

10/10 Excellent

Alina Del Carmen

Travelled with partner
Liked: Cleanliness, staff & service
Excellent position and area close to the subway to move easily around the city. It's okay for a quick stay in NY.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dated but very clean. Staff very attentive. Good location accessible to everywhere
Stayed 6 nights in Sep 2025

8/10 Good

Patti

Travelled with family and small children
Liked: Cleanliness
Needs some work. Electrical cords all over it.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked down 7th Ave to the hotel with our suitcases from Penn Station, even though we could've caught the subway #1 going South. We were able to walk to Times Square to catch Broadway shows. A "highlight" was the High Line Trail in Chelsea, not far from the hotel. The staff was always friendly and helpful. We were able to have a simple breakfast of muffins/bagels and coffee/tea. The hotel felt safe because the police took their morning breaks in the breakfast room. We had room for two adults and two teenagers-two beds. It was small, but sufficient. The beds and pillows were comfortable and the room was clean. The air conditioner in the room was a bit loud, but functionable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly and polite staff, beds comfortable, lift quick and efficient, continental breakfast choice very good. Clean linens and towels. One of the best places I’ve stayed in NYC. Tea or coffee making facilities in the room would have been nice but that’s a bit nitpicky since there are many options To get a drink right outside. Would stay again, I’m surprised it’s only a two star hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2025

8/10 Good

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This isn't the place for you if you want quiet. We were on the 5th floor and it's still so noisy from the street. But its right near the Subway and an easy walk to lots of the places you might visit
Stayed 8 nights in Sep 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location. We stayed for a week. Room was good, although the decor is a little outdated. Shower head was leaking everywhere, but we managed somehow.
Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Basic hotel but very clean and friendly staff. Quiet and clean rooms. Nice area with tables to sit at or to have breakfast. Plentiful bagel/muffins/coffee tea for breakfast and those were still available all morning.
Stayed 1 night in Sep 2025