The hotel is in a great location, close to the subway and easy to get around. However, we arrived about an hour and a half before check in and was told we had to wait until 3 to check in. After grabbing a bite to eat and returning to the hotel we were still not able to check in. The gentleman running the front desk proceeded to have a conversation with someone on his cell phone via speaker phone, very unprofessional. We had to wait until exactly 3 to check in, I can honestly say that I have never had to wait for the exact time for check in, ever at any hotel. I do quite a bit of traveling and this was a first! Your options for breakfast are a bagel, muffin, coffee or water everyday. There is one person working the breakfast area and the area is small. There were a lot of people staying at the hotel so it was very crowded and slow going. I mentioned something to the front desk that they should have more then one person working the breakfast area and the front desk women apologized for the inconvenience. However the next morning was even worse and there were two people at the front desk chatting away while the poor women serving breakfast was trying to keep up with the demand of people. I gave up the last two days I was there and grabbed breakfast somewhere else.