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citizenM New York Bowery

4.0 star property

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Photo gallery for citizenM New York Bowery

Rooftop bar
Creator video - submitted by Blonde Travel
Rooftop bar
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Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
189 Bowery, New York, NY, 10002
  • Place, Bowery Ballroom
    ‪1 min walk‬
  • Place, New York University
    ‪9 min walk‬
  • Place, Washington Square Park
    ‪12 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM New York Bowery

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
CitizenM New York Bowery offers 300 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM New York Bowery. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Washington Square Park and a few minutes from Union Square Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly citizenM New York Bowery.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CloudM – On-site rooftop bar.
CanteenM – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height desk (76 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Nearby parking fee: USD 65 per day(164 ft away; open 24 hours)
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Rooms are equipped with bedside iPads used to control lights, blinds, curtains, mood lights, climate, and entertainment channels.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM New York Bowery Hotel
citizenM York Bowery Hotel
citizenM New York Bowery Hotel
citizenM New York Bowery New York
citizenM New York Bowery Hotel New York

citizenM New York Bowery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1312 out of 1743 reviews
Rating 8 - Good. 278 out of 1743 reviews
Rating 6 - Okay. 75 out of 1743 reviews
Rating 4 - Poor. 38 out of 1743 reviews
Rating 2 - Terrible. 40 out of 1743 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

steve

Stayed 1 night in Dec 2025

8/10 Good

Corinna

Liked: Staff & service, room comfort
The room was a little too hot and the climate control took a while to cool down. Also, there were no cups for water in the room. Otherwise great.
Stayed 1 night in Dec 2025

10/10 Excellent

Emilio

Stayed 4 nights in Dec 2025

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, awesome decorations
Stayed 2 nights in Dec 2025

10/10 Excellent

Indra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very friendly. The morning buffet is a great option to start your morning! Would stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Edmeiko

Stayed 3 nights in Nov 2025

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exemplary
Stayed 5 nights in Nov 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As many reviews mention, the rooms here are extremely small—even for NYC. Ours felt like a cruise ship cabin, with the bed wedged sideways against the window. Getting in and out was awkward, and late-night bathroom trips definitely woke my partner. Small rooms can work if designed well, but this one wasn’t. Storage was severely lacking: not enough space for two carry-ons and backpacks, too few hangers, only one drawer, and no shelves in the “bathroom” or shower. My partner even used the safe as extra storage. The biggest issue was the bathroom itself—a frosted plexiglass pod with no fan and zero real privacy. We travel often and don’t mind sharing space, but this setup was… unique. I was grateful for my white-noise machine. There was also no in-room iron or steamer. The front desk sent me to “Iron Heaven” on the fourth floor—a tiny closet with one ironing board. Pretty inconvenient for a hotel at this price. No coffee maker, no water, and not even cups in the room. The café downstairs sells basic drip coffee for $8, which really should’ve been complimentary in-room. The room is controlled entirely by an iPad—lights, blinds, TV—which sounds cool but was laggy and glitchy. More than once, pressing one button triggered something completely different. Location-wise, it’s not unsafe, but it’s also not a premium spot that justifies the rates. Overall, with the design flaws and inconveniences, this stay was a 3-star experience at best.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jen

Stayed 5 nights in Nov 2025

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and all the hoyel staff was very courteous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Trinity

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, location was great & staff was very friendly. We also loved the rooftop bar!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yingying

Stayed 3 nights in Nov 2025

2/10 Terrible

Elke

Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, everyone was friendly and welcoming. Staff was always helpful, rooms were maintained clean everyday, environment and ambience were great.
Stayed 9 nights in Nov 2025

6/10 Okay

Daniel

Stayed 4 nights in Nov 2025

8/10 Good

Joshua

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a convenient location. Walkable and good transfer options. Good breakfast. Only negative would be the gym is so small, 2 people in there the same time seems crowded.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chloe Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a nice atmosphere in the hotel. Rooms are clean and very cool with the iPad control.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute lobby and seamless check-in process. I also appreciated that we could lock up our luggage so we didn’t have to haul it around with us in town.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean, good proximity to subway
Stayed 4 nights in Nov 2025

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with heating and water in showers and talked to staff and had room switched easily and a cup of coffee offered to relieve stress. Staff is incredibly friendly and helpful. Would stay at CitizenM everywhere it’s available. Bed and pillows so comfy too.
Stayed 2 nights in Nov 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness
Staff was very courteous and helpful. The room was clean and had an amazing view.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mandy, Alexandria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and the view! So cozy and cute! Lobby was uniquely decorated and we took advantage of the view from the rooftop bar after returning to the hotel after the concert we attended nearby.
The view from our room was perfect! Also loved the electric closure of the blinds and the personalized message on the TV.
Stayed 1 night in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
A neat and comfortable compact room in nyc , great communal space and luxury rooftop bar
Stayed 5 nights in Nov 2025