See all properties

citizenM New York Times Square

4.0 star property

Choose dates to view prices

Photo gallery for citizenM New York Times Square

Bar (on property)
Exterior
Bar (on property)
Lobby sitting area
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪2 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(346 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | Premium bedding, pillow-top beds, in-room safe, desk

King Room - City View

9.0 out of 10
Wonderful
(63 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lunch and dinner served

Arlo Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 5,741 reviews
The price is CHF 271
includes taxes & fees
14 Sept - 15 Sept
Arlo Midtown

About this property

citizenM New York Times Square

Hotel with a restaurant, steps from Broadway
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM New York Times Square. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Broadway and 3 minutes on foot from Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM - open 24/7 – This restaurant specialises in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1293 out of 1717 reviews
Rating 8 - Good. 298 out of 1717 reviews
Rating 6 - Okay. 70 out of 1717 reviews
Rating 4 - Poor. 33 out of 1717 reviews
Rating 2 - Terrible. 23 out of 1717 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Farin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is minutes away from Time Square, and right in the middle of action. It is like any other CitizenM: pleasant staff, small but very efficiently-built room, very modern, and great breakfast! Overall, a very enjoyable experience.
Stayed 3 nights in May 2025

8/10 Good

Nihan

Travelled with group
Great location, but very small room, bugs in the bed
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Parul Kaul

Business traveller
Liked: Cleanliness, property conditions & facilities
Very good location for broadway. The amenities were sparse.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff especially the manager (Roy) - very friendly and responsive to even the most challenging situations
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pefect stay

Amazing stay, hotel was clean, right next to times square, and everything was as advertised.. No complaints, if i come to nyc will stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this chain of hotels. A very nice lobby and sitting area
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and affordable! I will absolutely return.
Stayed 3 nights in May 2025

10/10 Excellent

Caroline Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff. Quiet and clean. Felt safe and welcoming.
Stayed 5 nights in Apr 2025

8/10 Good

Tenzin

Travelled with partner
Liked: Amenities, property conditions & facilities
Vibe and efficiency was amazing. However some of the linens and towels were not entirely clean. The rooftop bar had an amazing view but the elevators were a bit slow. There was an iPad where you can control the light, temperature, media and curtains of the room. I would definitely recommend this place to someone who wants to be close to the city and good vibes.
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Rooms are small but very functional! I loved the iPads for controlling lights, blinds even…
Stayed 8 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the subway! You can take the subway anywhere! Felt very safe and the location felt and was safe too. Hotel is walkable to tons of foodie places. You can also drop your luggage off early if you get there too early for check in to a room. Get your chilled bottle of water from the downstairs bar ^_^ yes the room and bathroom are small -literally no more than two people per room like I wouldn’t even recommend two adults and a child. It is smalll! Trying to store two checked in bags was Tetris. Also beware the drawer under the bed if you pull that out too fast it will clip your toes. Also it’s very tech savy which is a plus but can be a con too if WiFi goes out. The shades on the room would open up without touching any buttons too (only happened like twice though) the shower pressure was amazing and hot water kept coming! The tech stuff was super neat controlling everything from the iPad ^_^ pretty fun!! - citizenM is overall a great hotel to stay in! Would do again!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel. Great ambiance!!
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 3 nights in May 2025

10/10 Excellent

James Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff and facilities are of the highest standard mostly. 1 of 3 elevators was inoperable and it was show the ware and tear of it's age.
Stayed 4 nights in May 2025

8/10 Good

Orlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, and easy check-in/Check-out. Small room but comfortable; not suitable for olðer people.
Stayed 1 night in May 2025

10/10 Excellent

Richard James

Stayed 4 nights in May 2025

10/10 Excellent

Eunkyung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located so it was easy to get around. The bathroom door was made of glass so it was a bit inconvenient.
Stayed 1 night in May 2025

10/10 Excellent

gaston

Travelled with partner
Liked: Amenities, property conditions & facilities
Muy lindo todo
Stayed 4 nights in May 2025

8/10 Good

henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, but small efficient room.
Stayed 3 nights in May 2025