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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Place, Rockefeller Center
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(179 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(193 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and low noise level
  • Just a 5-minute walk from Madison Square Garden and 9 minutes on foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1356 out of 1914 reviews
Rating 8 - Good. 396 out of 1914 reviews
Rating 6 - Okay. 102 out of 1914 reviews
Rating 4 - Poor. 26 out of 1914 reviews
Rating 2 - Terrible. 34 out of 1914 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Houssain

Stayed 8 nights in Dec 2025

8/10 Good

Andrew Zein

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff: front desk, mangers on duty, night shift, door keepers.
Stayed 12 nights in Dec 2025

10/10 Excellent

Brian

Solid hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our needs, right by a subway station, literally around the corner from Madison Square Garden (we were in town for a concert there) and easy access to all the other things we wanted to see, eat, visit. Staff were super friendly and checked in regularly to make sure everything was to our satisfaction. Very quiet and safe (doors locked from 11pm onwards, need room key to access) Rooms are small but you don't spend much time in the room anyways. Beds were comfy and the bathroom was clean and updated. Would stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are incredible! From the front desk to porters to the room servicing team, nothing too much trouble and always a cheery smile and hello, if IHG could replicate this formula from this hotel team they have a winner! People really genuinely focused on customer service that also seem to love their jobs!
Stayed 15 nights in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Service in restaurant took awhile but overall it was fine
Stayed 4 nights in Dec 2025

8/10 Good

Jari

Liked: Cleanliness, amenities
Clean, spacious room. Roomy bathroom and shower.
Stayed 4 nights in Dec 2025

8/10 Good

John-Esther

We enjoyed our stay. Glad we didn’t have to wait long for elevator as I’ve read about for the T
Stayed 3 nights in Dec 2025

6/10 Okay

Eric

Stayed 1 night in Dec 2025

8/10 Good

Dorjpagma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is expensive
Stayed 5 nights in Dec 2025

10/10 Excellent

Hari

Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ma Tricia Delos Reyes

Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kamille

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel. Had a five night stay just before Christmas We were welcomed with a drink of complimentary champagne. Staff were very friendly throughout our stay. Room had everything anyone should need and was exceptionally clean upon welcome and over the course of our stay, We were a two minute walk away from MSG, Times Square around 15 minutes walk away, there was a subway around the corner too for anything further out. Ideal location for anyone wanting to see the sights but be far enough away that it seems quiet. Will definitely be staying again when we head back over the pond!
Stayed 5 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Arash, north york

Stayed 3 nights in Dec 2025

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location, clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Sheng

Stayed 1 night in Dec 2025

8/10 Good

Jean

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Travelled with family
Stay was good. Staff was great. Our only issue was other guests very loudly yelling at night keeping us awake. It was coming through the vent. Staff addressed concerns but guests never settled. Overall good stay and staff was very accommodating.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a great hotel. The staff is amazing, very sweet and helpful. They let us check in early, scheduled a car for the airport, and answered any and all questions. The bar/ restaurant was equally fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Annette

Stayed 3 nights in Dec 2025