Not enough towels, bedding, for our family. No reply from the host. The lights in the unit went off, we had to go find the building manager to get them back on. No reply from the host. No dishes or even coffee cups in the unit - having a kitchenette is great, but if there are no dishes, it's kinda useless. Besides that, the unit was cute and comfortable, and the host did communicate well before we get got there.