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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Reception
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges, lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
60 West 37th Street, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(182 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View

8.6 out of 10
Excellent
(91 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(227 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed, Non Smoking (w/ roll-in shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View, Hearing Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View, MOB Accessible with 3x3 Shower

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Sky View Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View Balcony, Hear 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.4 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room Non smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room Non smoking

  • Sleeps 2

View all photos for King Room with Balcony Non smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room with Balcony Non smoking

  • Sleeps 2

View all photos for King Room with View Non smoking

Designer toiletries, hair dryer, bathrobes, towels

King Room with View Non smoking

  • Sleeps 2

View all photos for King Room Mobility Accessible with Shower Non smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room Mobility Accessible with Shower Non smoking

  • Sleeps 2

View all photos for King Room Hearing Accessible Non smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room Hearing Accessible Non smoking

  • Sleeps 2

View all photos for King Room Mob/Hear Access Shower with City View Non smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room Mob/Hear Access Shower with City View Non smoking

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with City View and Balcony and 3x3 Shower

View from property

Mobility Hearing Accessible King Room with City View and Balcony and 3x3 Shower

  • Sleeps 2

King Room with Sky View

  • Sleeps 3

Empire Buliding Skyview King Room with Balcony

  • Sleeps 2

View all photos for Empire State Buliding Skyview King Bed Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Empire State Buliding Skyview King Bed Room

  • Sleeps 2

View all photos for Sky View 1 King Bed Room Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Sky View 1 King Bed Room Hearing Accessible

  • Sleeps 2

View all photos for Sky View 1 King Bed Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Sky View 1 King Bed Hearing Accessible

  • Sleeps 3

View all photos for Junior King Suite With Mobility Accessible Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 2

View all photos for 1 King Bed Jr Ste Mobility Access 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Jr Ste Mobility Access 3x3 Shower

  • Sleeps 2

View all photos for Junior King Suite-Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior King Suite-Hearing Accessible

  • Sleeps 3

View all photos for Junior King Suite With Sofa Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior King Suite With Sofa Bed

  • Sleeps 3

View all photos for 1 King Jr Suite Mob Hearing Access 3x3 Shwr

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Jr Suite Mob Hearing Access 3x3 Shwr

  • Sleeps 2

View all photos for Sky View Empire Building King With Terrace

Premium bedding, down duvets, pillow-top beds, in-room safe

Sky View Empire Building King With Terrace

  • Sleeps 2

1 Kg Jr Ste Empire Bldg Skyview-Sleeper Sofa

  • Sleeps 3

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About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with bars, 3-minute walk to 5th Avenue
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Embassy Suites by Hilton New York Manhattan Times Square. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Heist
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Bryant Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

This 4-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
The Heist – This lobby lounge specialises in American cuisine and only serves dinner.
The SkyLawn – This restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 January 2026 to 5 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1456 out of 2968 reviews
Rating 8 - Good. 794 out of 2968 reviews
Rating 6 - Okay. 425 out of 2968 reviews
Rating 4 - Poor. 172 out of 2968 reviews
Rating 2 - Terrible. 121 out of 2968 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well furnished with all modern conveniences. The bathroom was very clean and modern. Great staff! Thanks!
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and staff very polite. They were able to hold our luggage until rooms were ready. Breakfast was fair-food wasn’t very hot and the coffee was awful. Staff working were courteous asking if you needed anything.
Stayed 2 nights in Nov 2025

8/10 Good

Hayat

Stayed 6 nights in Oct 2025

2/10 Terrible

Sebastian

Stayed 2 nights in Oct 2025

8/10 Good

Martina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and service
Stayed 3 nights in Oct 2025

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the breakfast had more variety, I would give it 5 stars
Stayed 3 nights in Oct 2025

2/10 Terrible

Tyler

Skirt not worth it. Staff was inattentive and unorganized. The room was nice but not very clean. The breakfast is crazy and way too small for how many people come to eat. The elevators will have you late to everything, expect to wait up to 20 min during the morning hours and 10 during regular
Stayed 3 nights in Oct 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, amenities
Loved our stay!
Stayed 3 nights in Oct 2025

6/10 Okay

Euna

kindy Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and nice friendly staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Philippe

Liked: Cleanliness
Breakfast food is very average, dry, and has no taste. Rooms are ok but not great. Property description states bathrobes but they don’ have any. Furniture in common areas needs to be renovated.
Stayed 6 nights in Oct 2025

10/10 Excellent

Amanda, New York

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great - rooms were nice. Need more elevators, but enjoyed our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Giovanni

Stayed 2 nights in Oct 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff was friendly and helpful. The location was perfect for our weekend in Manhattan.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2025

8/10 Good

Servio

Liked: Cleanliness, amenities, property conditions & facilities
La chica de recepción muy amable y dispuesta a ayudar; la habitación aceptable
Stayed 2 nights in Oct 2025

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
The staff of the hotel are very nice and they really go out of their way to help hotel guests most especially Ms Ola.
Stayed 2 nights in Oct 2025

6/10 Okay

Kerry

Stayed 2 nights in Oct 2025

2/10 Terrible

Abdul-Sami

Stayed 3 nights in Oct 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, amenities
The outlets were broken and unusable, shower door fell off when opened. Elevator buttons missing, toilet seat broken. Cleaning staff was so friendly along with two other staff members.
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent location and nice if a bit outdated decor. My one small issue was the water did not get as hot as I prefer in the shower. Surprisingly good breakfast - many options!
Stayed 3 nights in Oct 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel
Stayed 3 nights in Oct 2025

4/10 Poor

Amy

Liked: Staff & service
FYI that the hotel charges $30/room/night for an 'Urban fee.' You do get a $30 credit for the hotel bar/restaurant from 5-10pm. I found this to be a very frustrating fee as I don't want to eat at a hotel bar for dinner when I am in NYC. We had 2 rooms for 4 nights so I was changed an extra $60 per day for nothing in return. Additionally, it looks like they also charged for the coffee pods. I picked this hotel for the included breakfast. In retrospect, I wish I would have looked around more. This was our 1st time coming to NYC. As a family of 5, it is an expensive vacation. Maybe every other hotel in NYC does the same thing but I was surprised as other Embassy Suites we have stayed at didn't have this fee. Embassy Suites is usually great for our family but this location has soured me on the chain.
Stayed 4 nights in Oct 2025

10/10 Excellent

SERICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean towels everyday. Breakfast buffet was very good. Reception evening was great and the drinks were made excellent! Loved Nika the most :))
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! Excellent customer service!
Stayed 3 nights in Oct 2025