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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Fitness facility
Room, 1 King Bed | Pillow-top beds, in-room safe, desk, iron/ironing board
Lobby lounge
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
116 W 28th St, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(77 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(39 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Art Deco hotel with free breakfast, 5-minute walk to 5th Avenue
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Fairfield Inn & Suites by Marriott New York ManhattanChelsea. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a meeting room, and limo/town car service are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Fairfield Inn & Suites by Marriott New York ManhattanChelsea.

This Art Deco New York hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the breakfast bar was fantastic. Our room was clean and very comfortable. My daughter and I was celebrating our birthdays and everything was perfect! Please recognize the staff they were wonderful! We will be back!! Sara Hill
Stayed 2 nights in Nov 2025

8/10 Good

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Was upgraded to larger room and had great service. Perfect for a weekend in NYC. Would stay there again!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was perfect.The room was clean.The food was good the the staff was amazing. I had a really good time. I will be back to visit again. I forgot the agent from the front desk name. But she was very nice, long blonde hair. She took really good care of us. Thank you for everything we enjoyed our anniversary
Stayed 3 nights in Oct 2025

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Marlon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2025

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room temperature was ideal, and the breakfast table offered a well-distributed selection of items for all tastes.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, walkable to everywhere. Staff friendly and welcoming. No queues for the lifts. Great breakfast included. Fantastic opportunity of 24 hr rooftop seating area to visit to take our own food and drinks. Stayed in a double room - accommodated our family of 4 well, was worried how sleeping would pull be before we got there as we are all tall but beds were so comfortable and we had a great nights sleep every night. Would definitely recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Need more lighting in the room
Stayed 3 nights in Oct 2025

8/10 Good

WISBERTO, TOA ALTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to main venues
Stayed 3 nights in Oct 2025

4/10 Poor

Hiram

Travelled with partner
Liked: Staff & service, property conditions & facilities
An odd bathroom door opening so close to toilet,
Stayed 9 nights in Oct 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were extremely welcoming and helpful. The location was perfectly situated where we could walk to almost anywhere or catch the subway to another part of manhattan. Great places to eat nearby and the continental breakfast was decent. Overall, I was impressed with my stay. Other hotels nearby were far more expensive without breakfast included and not in as convenient of a location. For an NYC hotel the value was awesome!
Stayed 5 nights in Oct 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast included and friendly staff, great place !
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Sedanya, Springfield

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

ruifeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, room comfort
yes
Stayed 3 nights in Sep 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities
To cold
Stayed 1 night in Oct 2025

10/10 Excellent

Avery

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We arrived early and we were given an early check-in without an extra charge. The front desk clerk was friendly and accommodating. The room was quiet and clean. The free breakfast was abundant. It was a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome
Stayed 3 nights in Sep 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 4 nights in Sep 2025

6/10 Okay

John

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is cleaner than most. We were a family of 4 in a double room. Beds were really small and not comfortable and would not recommend for families with older children. Staff were exceptionally friendly despite the uncomfortable stay. Prices weee through the roof because of UN week which made it even more disappointing when considering the cost. The breakfast was reasonable and had better hot options than other hotels. Fix the beds and you have a much better hotel.
Stayed 5 nights in Sep 2025

8/10 Good

Jessica, Herndon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a cute rooftop sitting area. It was in a great location.
Stayed 1 night in Sep 2025