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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Enjoy a sophisticated evening at the bar with a city view.
Relax in a stylish room with a large bed, round side table, and comfortable armchair.
Experience the sleek, modern space with a striking abstract sculpture, slender columns, and a cozy seating area.
Step up to a stylish seating area with a unique wooden sphere installation and comfortable lounge furniture.
Enjoy dining or meetings in this stylish space with a central table and two chairs.

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(115 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(37 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(238 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

8.6 out of 10
Excellent
(11 reviews)
  • 84 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(357 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(86 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

7.6 out of 10
Good
(38 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Corner

8.2 out of 10
Very good
(32 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(166 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a coffee shop/cafe
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and 6 minutes on foot from 5th Avenue
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Roll-in shower (142 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2795 out of 5770 reviews
Rating 8 - Good. 1343 out of 5770 reviews
Rating 6 - Okay. 875 out of 5770 reviews
Rating 4 - Poor. 409 out of 5770 reviews
Rating 2 - Terrible. 348 out of 5770 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

luisa

Travelled with family

New manager is an inept

We got there an hour after our reservation started, they didn’t have the room ready, instead of apologizing they just gave lounge access with out explaining what that entails. They ask for my phone number and email so they could let me know when the room was ready. (Because they had a late check out from the elite members, witch is not my problem) After two hours of waiting I call the front desk from the lounge to find out if the room was ready. When I came down they said it’s been ready for while then I told the front desk why didn’t you guys let me know the room was ready? They didn’t have a good answer. At this point I was expecting some kind of remediation for making me wait two hours. I ask for the manager and the so call manager was even worst!!! She said either you take it or leave it. And when I asked her to have a reimbursement for the two hours I was waiting there she said that she wasn’t going to do anything for me (while right next to me the other front operator was given upgrades, with out anybody even asking for them) at this point 2 workers and a horrible Manager were there incapable to recognize they were in the wrong. I asked once again why wasn’t I called when the room was ready, and if I could have a reimbursement. They laughed on my face and the inept manager said No! And if you keep asking I will call security!! INCREDIBLE this is the most degrading treatment I’ve ever received specially when I know I am right. I’ve filed a complaint with corporate.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawnda Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the location was right at Grand Central station. It was just a few short blocks from Time Square. We can't wait to go back.
Stayed 3 nights in Apr 2025

8/10 Good

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I had a great stay at the Hyatt Grand Central. I was nervous because of all the bad reviews I read, but my experience was the complete opposite. I was welcomed very nicely, they called me once my room was ready, and the room was very spacious. I did not want them to clean my room during my stay but they always asked if I wanted clean towels. The Market is expensive but has the essentials. Worst case, there are lots of cafe’s nearby and a CVS down the street. Although the hotel is old and could use some upkeeping, the room was very spacious to New York Standards.
Stayed 3 nights in Apr 2025

8/10 Good

Manal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Grand Central station
Stayed 3 nights in Apr 2025

10/10 Excellent

Gianna

Stayed 1 night in Apr 2025

10/10 Excellent

JORGE FELIX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

Andres X

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Geosandra Manuela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and clean also almost everything was close nearby perfect to stay thank you.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super during my stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Mar 2025

6/10 Okay

James C

Travelled with family and small children
Disliked: Staff & service, amenities
I recently stayed at this hotel and, unfortunately, my experience was far from satisfactory. The biggest issue was the staff — they were consistently rude and unhelpful. It felt like guests were seen as an inconvenience rather than valued customers. Any time I approached the front desk or asked a question, I was met with indifference or attitude. Another major concern was the lack of hot water in my room. On my first day, I tried to take a shower only to find there was no hot water. I called the front desk, and they sent an engineer who explained that the hot water needed to be manually turned on for my room. This is something that should have been handled before check-in. Even worse, the following day I had to call again for the same issue — clearly, the problem wasn't properly addressed the first time. Overall, this stay was disappointing. Between the unfriendly service and the lack of basic amenities like hot water, I would not recommend this hotel and will not be returning.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

6/10 Okay

Girish

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Kohji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom door doesn’t close properly. Partial wall of the bathroom are left cracked. There was no table in our room.
Stayed 3 nights in Apr 2025

8/10 Good

William Calvin

Liked: Staff & service, amenities, property conditions & facilities
When you walk outside of the hotel you have your taxi, Lyft, and your Ubers
Stayed 5 nights in Apr 2025

8/10 Good

Cydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is as good as it gets - connected to Grand Central Station! There are also many places within walking distance. The room was a nice place to rest after exploring, and we were lucky to get a room with a perfect view of the Chrysler Building right next door. 10/10
Stayed 3 nights in Apr 2025

8/10 Good

Matthew Vaughn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easily accessible to everything NYC has to offer!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lauren

Stayed 3 nights in Apr 2025

4/10 Poor

Karina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

CINDY Stephanie Mazariegos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service
A
Stayed 4 nights in Apr 2025

8/10 Good

Carolyn

Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025