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Hampton Inn Madison Square Garden Area Hotel

3.0 star property

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Photo gallery for Hampton Inn Madison Square Garden Area Hotel

Exterior
Reception
Reception
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
116 W 31 Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks & Snacks)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

Room, 2 Double Beds, Non Smoking (Drinks & Snacks) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

8.4 out of 10
Very good
(34 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(110 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(79 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn Madison Square Garden Area Hotel

Hotel with free breakfast, a short walk to Madison Square Garden
A fitness centre, a snack bar/deli and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hampton Inn Madison Square Garden Area Hotel offers 136 accommodations with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Madison Square Garden Area Hotel. During your stay, you're just a quick walk from Madison Square Garden. You'll find features such as free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Madison Square Garden and 5 minutes on foot from 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hampton Inn Madison Square Garden Area Hotel. For a fee, parking is available.

This 3-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (48 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 70.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Madison Square Garden Area
Hampton Inn Madison Square Garden Area Hotel
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Hampton Inn Madison Square Garden Area Hotel Hotel New York

Hampton Inn Madison Square Garden Area Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 1222 reviews
Rating 8 - Good. 387 out of 1222 reviews
Rating 6 - Okay. 192 out of 1222 reviews
Rating 4 - Poor. 72 out of 1222 reviews
Rating 2 - Terrible. 39 out of 1222 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here, seriously

Really one of the worst hotel experiences I’ve ever had. The staff was absolutely useless. We stayed for 4 days and I had to fight tooth and nail to get them to clean and restock our room. They were refusing to clean it. And every day we had to listen while the cleaning staff cleaned the room next to ours. We couldn’t take showers since we had no soap or towels. Not only that, but when the doors to rooms shut they SLAM shut (unbelievable loud). Could barely get any sleep because we had to listen to doors slamming all night. I will never stay at another Hampton Inn.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter, Middletown

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Kemuel

Liked: Staff & service
Pretty good
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Stayed 6 nights in Mar 2025

6/10 Okay

Seth

Travelled with partner
Liked: Cleanliness
The hotel is in a great location at a decent rate, however it has taken years of ware and thousands of guests, but has seen little improvement. The rooms are a bit outdated and drab. The lack of improvement is most evident in the lobby where there is one small closet for bags to be checked in the heart of New York City and couches that are brown and peeling from use. Overall not a bad stay, we didn’t go to hang out in the hotel so not a terrible place to get some sleep before heading into the city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The 2 queen beds bedroom it's small for a group of four people.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Brandi

Travelled with family
Disliked: Property conditions & facilities
This property has not been well-maintained. For example, there were no labels around the knobs for the heat/AC. After calling the desk to ask for help, I was told someone would come up. No one ever showed. I had to do a Google search on the air unit to know how to adjust the temp in the room. Shower rod was drooping so the curtain wouldn’t stay closed, the mirror had permanent stains, and on it goes. It did not seem dirty, just not maintained. Definitely not up to typical Hampton Inn standards.
Stayed 6 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Yayee

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good for stay and have breakfast :)
Stayed 1 night in Mar 2025

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service
Overall a great stay but needed more options for breakfast specially for vegetarians. Lovely helpful staff so apart from the breakfast, was very happy with our stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 2 nights in Mar 2025

2/10 Terrible

William

Stayed 1 night in Mar 2025

8/10 Good

Delia

Travelled with family and small children
Good value hotel located in an area with lots of options for transportation. The breakfast room is small, and gets crowded at peak times. The facility and rooms are very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The basement had a bad smell which should be addressed.
Stayed 4 nights in Mar 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel went with my family, the staff is great
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was clean. Our room was a little warm, turned down the heat and it was great. enjoyed a nice hot shower that did not run out of hot water.
Stayed 1 night in Mar 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are of good size and in good condition, the staff are courteous and helpful, the included breakfast has good variety and quality.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, nos encantó. Los desayunos super, exelente atención.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y con las comodidades para pasar un buen rato. El personal del hotel es excelente y siempre dispuestos a ayudar. Recomendable
Stayed 6 nights in Feb 2025

2/10 Terrible

Robin

Liked: Cleanliness
Disliked: Staff & service, amenities
We had a glitch when booking and accidentally booked a room twice. Expedia and The Hampton Inn refuse to credit the room accidentally booked. This is not acceptable especially among customers who use their services all the time.
Stayed 1 night in Mar 2025