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Hampton Inn Manhattan/Times Square South

2.5 star property

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Reception
Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch flat-screen TV with premium TV channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
337 West 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(153 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Full Size Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Full Size Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(130 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn Manhattan/Times Square South

Hotel with free breakfast, a quick walk to Times Square
This smoke-free hotel features a restaurant, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Hampton Inn Manhattan/Times Square South offers 184 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Hampton Inn Manhattan/Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Manhattan/Times Square South. For a fee, parking is available.

This New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hampton Inn Manhattan/Times Square South has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 85 per day)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 85 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Hampton Inn Manhattan/Times Square South.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Manhattan/Times Hotel Square South
Hampton Inn Manhattan/Times Square South
Hampton Inn Manhattan/Times Square South Hotel New York
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan / Times Square South Hotel New York City
Hampton ManhattanTimes Square
Hampton Manhattan Times Square
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan/Times Square South Hotel New York

Hampton Inn Manhattan/Times Square South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 615 out of 1778 reviews
Rating 8 - Good. 494 out of 1778 reviews
Rating 6 - Okay. 334 out of 1778 reviews
Rating 4 - Poor. 183 out of 1778 reviews
Rating 2 - Terrible. 152 out of 1778 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not recommended

I cannot recommend this hotel. We booked it based on budget and the need for a room with two double beds and those are the only reasons I have awarded two stars. The staff (with the exception of one receptionist and Cesar on breakfast duty) were uninterested in their work and offered no elements of customer service. One day our keycards didn’t work and my sister was given replacements with no requirement to identify herself which is a security concern. There are only two, six person, lifts for a 32 floor hotel. The room and bathroom were a reasonable size for the budget and location, but the cleaning was inconsistent. We had a coffee maker but were only given replacement coffee one day in a week long stay. Towels were replaced in various combinations of amount and size. Breakfast was poor quality food. Everything was disposable with plastic wrapped plastic cutlery and paper plates. I would recommend searching for alternatives
Stayed 7 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness
Ideal for main Manhattan sights.
Stayed 1 night in Jun 2025

8/10 Good

Mei ling

Stayed 3 nights in May 2025

6/10 Okay

Christiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Amenities, property conditions & facilities
We have just returned from a 5 night stay. Two adults and two children age 7 and 10. We had a great stay, the staff were so helpful and couldn’t do enough for us. The buffet breakfast was amazing and the member of staff who makes the waffles every morning was so kind to my two boys. The rooms were good, we had two queen sized beds and it was more than enough for us. The room got cleaned and towels changed everyday. Location was fab, 5 min walk from Times Square and 3 minutes from the Port Authority Bus Terminal and subway. 2Bros pizza also around the corner which we enjoyed very much! Would definitely recommend this hotel, we had a great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Maraliz Padin

Liked: Cleanliness, amenities, property conditions & facilities
The stay was very good, everything was very clean, and the staff was very friendly. The breakfast was varied, and everything was very clean.
Stayed 5 nights in May 2025

10/10 Excellent

Janssen, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were unbelievably helpful and courteous
Stayed 4 nights in May 2025

8/10 Good

KATE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the staff is friendly.
Stayed 4 nights in May 2025

6/10 Okay

Elenita

Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, no problems checking in/out, no cleanliness issues
Stayed 3 nights in May 2025

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

4/10 Poor

awadhesh

Travelled with family
Disliked: Property conditions & facilities
I stayed there for 3 nights and, unfortunately, the experience fell short of expectations. The room was quite small with barely enough space to move around comfortably. It was difficult to sleep two adults on one double bed. The shower was even more cramped, making it difficult to bathe properly. One of the biggest issues was the elevator situation with only two lifts servicing 32 floors, it became almost impossible to get one during peak times like breakfast, resulting in long wait times and a lot of frustration. While the location of the hotel was excellent and convenient, the service left much to be desired. I had a particularly bad experience with the front desk. Around 4:30 pm, just as I was about to call an Uber to the airport, a front desk staff member offered to arrange a taxi for me, assuring it would cost no more than $60–65 with no extra fees. Trusting him as hotel staff, I accepted. However, upon arrival at the airport, the driver demanded over $80. When I questioned the price, he claimed he had no connection with the hotel staff. This incident felt like a clear scam, and it was very disappointing to see such behavior potentially involving hotel personnel. It’s unfortunate that this experience left me with a strong lesson: don’t trust unsolicited offers and always book through trusted apps like Uber. Overall, I would not recommend this hotel due to the poor service, space constraints, and what felt like a dishonest interaction with staff.
Stayed 3 nights in May 2025

10/10 Excellent

jade anne marie

Liked: Cleanliness, amenities, property conditions & facilities
i have to say rhe location are really nice coz its walking distance in all amenities and tourist spot but the only minor issue is in this hotel is there service like if you request something to add on your room they wont do it. i request a extra garbage can in my room i told one of the receptionist that i need one. i keep on waiting but probably they forgot. and also i notice that everytime they clean my room and change some towels there not complete. they wont give me a face towels i have no floor mat. and they wont refill some hygine staff like soap and lotion. i dont know if thats there protocol. i dont know if they doing that in some certain people. not sure if some guest experience that too. but all in all it was a great experience.
Stayed 4 nights in May 2025

8/10 Good

Zesen, Surrey

Liked: Cleanliness
Good
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
N/A
Stayed 3 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend 100%
Stayed 4 nights in May 2025

10/10 Excellent

Lucas

Stayed 3 nights in May 2025

6/10 Okay

Gheorghe-Adrian

Travelled with family
Disliked: Amenities, property conditions & facilities
The location is great but the hotel is in need of renovation. The staff are great and always very helpful!
Stayed 5 nights in May 2025

10/10 Excellent

Ginger M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

I was hesitant about this hotel due to the lower rating it received on Hotels.com, but took a chance based on price and am so glad I did! It was a great place to stay. Very close to everything and much quieter than staying just a couple of blocks over.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff, great breakfast and fab location! Very clean and comfortable rooms.
Stayed 5 nights in May 2025

4/10 Poor

Ingrid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I did not like the service of the receptionist, but another attendant helped us a lot
Stayed 1 night in May 2025

10/10 Excellent

Bolormaa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 3 nights in May 2025

10/10 Excellent

Vishwas

Stayed 3 nights in May 2025