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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Interior entrance
Reception

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.2 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(128 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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Exterior

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4.0 out of 5, Very good, (1667)
The price is CHF 156
for 1 room
includes taxes & fees
18 Aug - 19 Aug
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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 665 out of 1559 reviews
Rating 8 - Good. 485 out of 1559 reviews
Rating 6 - Okay. 239 out of 1559 reviews
Rating 4 - Poor. 84 out of 1559 reviews
Rating 2 - Terrible. 86 out of 1559 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and well mannered staff, good amenities and a great location !
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The basics have no errors
Stayed 3 nights in May 2025

10/10 Excellent

Vania

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no bad surprises

The hotel is conveniently located near Time Square in NYC. The staff was very friendly and the amenities are as described by the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

pascal

Liked: Room comfort
Stayed 6 nights in Apr 2025

8/10 Good

JIMMY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wai

Stayed 5 nights in Apr 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was smooth, the hotel room was very clean and the staff were helpful when we checked in. I would stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great service with friendly staff. Rooms just a bit dirty and dingy. Location was fantastic with so much nearby.
Stayed 2 nights in Apr 2025

8/10 Good

carolina

Liked: Staff & service
Friendly staff Good WiFi Location is within tourist attractions Clean hotel Near restaurants Cons: You can hear the next door room talking
Stayed 5 nights in Apr 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ALICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Manhattan.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Daipayan, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort

quickie

Hotel is perfect for a quick trip to the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a comfortable night before heading to the airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay you made our New York trip very fun and safe!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Stayed 6 nights in Apr 2025

6/10 Okay

Anisha

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to see New York

Overall the stay was excellent, the rooms were small but hey, it’s NY right. For the price and location I can’t fault it. Would definitely pick again if we went back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff an clean room!
Stayed 2 nights in Apr 2025

8/10 Good

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025