Hilton Garden Inn New York Times Square South

3.0 star property

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Photo gallery for Hilton Garden Inn New York Times Square South

Room, 1 King Bed, Balcony | View from room
Room, 2 Double Beds, Microwave, City View | In-room safe, individually decorated, individually furnished, desk
Lobby
Property entrance
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
326 W 37th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪49 min drive‬

Room options

Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(476 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Microwave

8.8 out of 10
Excellent
(133 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Microwave (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing)

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Microwave (Sky View)

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Microwave, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Hearing Accessible, Microwave (Mobility & Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Microwave

  • Sleeps 4
  • 2 Double Beds

2 Double Beds

  • Sleeps 4

Room With Two Double Beds-Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

Sky View King Room

  • Sleeps 2

Mobility/Hearing Accessible Deluxe Two Double Room with Tub and City View

  • Sleeps 4

Two Double Room with Large Window and City View

  • Sleeps 4

Mobility/Hearing Accessible King Room with 3X3 Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Similar properties

About this property

Hilton Garden Inn New York Times Square South

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and concierge services.
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Hilton Garden Inn New York Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York Times Square South.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn New York Times Square South has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 60 for adults and USD 10 to 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 10 to 60 for adults and USD 10 to 60 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Hilton Garden Inn New York Times Square South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3652 out of 5359 reviews
Rating 8 - Good. 1117 out of 5359 reviews
Rating 6 - Okay. 310 out of 5359 reviews
Rating 4 - Poor. 109 out of 5359 reviews
Rating 2 - Terrible. 171 out of 5359 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie-Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff, hotel is well located within walkimg distance of most iconic places en NYC. Will definitely come here again
Stayed 1 night in Feb 2026

2/10 Terrible

Katie

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for us. Clean everyday even though we were told during check in it would be cleaned every other. Hotel is perfect location very close to Times Square & Penn Station. Would stay again
Stayed 5 nights in Jan 2026

10/10 Excellent

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Received things quickly. Staff was always kind.
Stayed 2 nights in Feb 2026

8/10 Good

Diane

Stayed 2 nights in Feb 2026

10/10 Excellent

Mohammad Ishaaq

Liked: Cleanliness, staff & service, amenities
Everything was great and checking in and out was very easy. It was a very good experience.
Stayed 1 night in Feb 2026

8/10 Good

Jason

Stayed 1 night in Jan 2026

6/10 Okay

Holly

The heating was so loud, it was hard to really sleep or concentrate. Amenities were fine.
Stayed 1 night in Jan 2026

4/10 Poor

Ida, franklin

Travelled with family
Disliked: Amenities
While the location was ideal for our trip, this was our last time at a Hilton property. The hotel shows signs of wear and tear. The whole “every other day” housekeeping thing is ridiculous ( because we stayed 2 nights we never had housekeeping). The bathtub safety rail was falling apart, the water was punishingly hot, the shower curtain was stained, the mattress was very firm, the heat and bathroom fan (on all the time) was very loud. They charge 3 dollars for a bottle of water in the room (seriously??), the staff was nice enough although we couldn’t find the name of our housekeeper (who never really came into the room) when we wanted to do the contactless tipping thing via QR code. Add the role of Hilton properties in the current events across the country, and who they let stay in their rooms, and I am more than happy to avoid Hilton for the rest of my life (if this reservation wasn’t booked/paid/non refundable months ago, I wouldn’t stay there in the first place).
Stayed 2 nights in Feb 2026

2/10 Terrible

Andrew

Business traveller
The heat did not work on a day where the temperature was 10° outside. They couldn’t switch my room and gave me a space heater that did nothing. Additionally, the guest staying next to me had a massive dog in their room which they said was for service, but the dog would not stop barking for three hours while I was trying to sleep.
Stayed 1 night in Feb 2026

10/10 Excellent

Hugo, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location.
Stayed 3 nights in Jan 2026

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and nice. Bathroom updated
Stayed 1 night in Jan 2026

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and we had room service available every day of our stay, which was a huge plus. The staff were incredibly kind, welcoming, and always helpful. The hotel’s location was very convenient—everything we needed and did was nearby, and commuting to and from the airport was quick and easy. Overall, a great experience and I would definitely recommend staying here.
Stayed 4 nights in Jan 2026

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was clean and Sky view was amazing! Super convenient to major points of interest and transportation.
Stayed 3 nights in Dec 2025

2/10 Terrible

Kelly S

Travelled with family
I was very disappointed with this hotel. The room was a very small in comparison to what you have shown on your website. For two adult adults with two big pieces of luggage. It is a very tight room. The shower had very literal water pressure. I reached out to the front desk several times about it and they never sent anybody to fix the issue. The heater was a constant problem through my entire trip. I continually smelled marijuana coming up through the heater from other rooms and I brought that to the front desk‘s attention and that was never taken care of either. Very disappointed in the hotel and the service.e
Stayed 5 nights in Jan 2026

10/10 Excellent

Holly

Stayed 7 nights in Jan 2026

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk was amazing, but I didn’t even get free water for my Hilton Honors. I’m not sure exactly what I’m supposed to get for that but I would think at least free bottled water. Also the car park next-door was full so I had to park on 34th St. and the charge is almost $200 bucks for two nights just be prepared. I would stay here again. It is centrally located and like I said, the staff was very good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Raj

Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

ezra

Stayed 1 night in Jan 2026

10/10 Excellent

Clarence L Gray Lee

Awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff were polite and helpful Excellent Stay!!
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and very comfortable and clean.
Stayed 1 night in Jan 2026

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities
Just ok.
Stayed 1 night in Feb 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and accommodating, and the room was very clean. I’ve stayed here a few times and always enjoyed my stay.
Stayed 3 nights in Jan 2026