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Aparthotel

Hotel and the City-Midtown

4.0 star property

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Photo gallery for Hotel and the City-Midtown

City Apartment | View from room
City Apartment | Living area | 32-inch Smart TV with satellite channels, TV
Premium Studio | Hypo-allergenic bedding, individually decorated, individually furnished
Premium Studio | City view
Premium Studio | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
38 West 31st Street, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Signature Apartment

Signature Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Signature Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 32-inch Smart TV with satellite channels, TV

Superior Apartment

  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for City Apartment

City Apartment | Living area | 32-inch Smart TV with satellite channels, TV

City Apartment

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

View all photos for Standard Apartment

Standard Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Duplex

Duplex | Living area | 32-inch Smart TV with satellite channels, TV

Duplex

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Superior Studio

Superior Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Studio

Elite Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Elite Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bunk Bed and 1 Double Bunk Bed

View all photos for Signature Studio

Signature Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Signature Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Exclusive Studio

Exclusive Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Exclusive Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Family Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Studio

Grand Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Grand Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Studio

  • 28 sq m
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

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About this property

Hotel and the City-Midtown

Aparthotel units with kitchenettes, 4-minute walk to Empire State Building
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a TV in a common area are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a kitchen island. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the clean apartments at Hotel and the City-Midtown. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities. This upmarket aparthotel has 37 apartments over 12 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a Smart TV and a fridge
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Just a 4-minute walk from Empire State Building and 7 minutes on foot from Madison Square Garden
Hotel and the City-Midtown offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel and the City-Midtown also features laundry facilities, express check-out, and an ATM.

This 4-star New York aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Hotel and the City-Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 549 reviews
Rating 8 - Good. 169 out of 549 reviews
Rating 6 - Okay. 50 out of 549 reviews
Rating 4 - Poor. 20 out of 549 reviews
Rating 2 - Terrible. 20 out of 549 reviews

8.8/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

youngah

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear all the noise from the rooms around you, plan configuration is not efficient, stained towel, no desk
Stayed 2 nights in Nov 2025

8/10 Good

Tabetha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The HM was super kind and let me check in early!! Super easy place to stay and more affordable
Stayed 1 night in Oct 2025

10/10 Excellent

Aimen

Liked: Cleanliness, property conditions & facilities
Exceeded my expectations!
Stayed 1 night in Nov 2025

10/10 Excellent

Alexa

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent and convenient to everything. We needed a place to sleep 6 and the room was a good size. The beds were comfortable and the decor was really cute. The staff was very accommodating in building our luggage there for free. There is a little street noise, but that is to be expected given its location.
Stayed 1 night in Nov 2025

6/10 Okay

sarah

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room smelled like ethnic food but not in a good way. It seemed fairly clean but the bedding had some small stains on it. It was bare bones: no tissues, no shampoo or soap samples. It was pretty noisy with doors slamming at all hours. The room looked much bigger in pictures. It was acceptable but disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne Bak

Liked: Cleanliness, property conditions & facilities
Great place to stay in the heart of Manhattan!
Stayed 3 nights in Oct 2025

8/10 Good

Lisbeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff. Great communication and location- right off 34th street which has so many subway trains and also close to Penn Station if you take the NJ railroad in like we did. Good price for midtown manhattan (booked a year early). Loved that there was a security guard in the lobby. Good water pressure. Good temp in room with AC unit in late October but not sure how it would fare in summer. We were able to leave luggage for a few hours for free at the office during day which was nice. Cons: beds were super creaky and noisy. Not super comfortable. Toilet paper was super thin and cheap. Towels were old. Tv was too small for the room.
Stayed 5 nights in Oct 2025

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good. The only problem we have was opening the doorknob, we had to ask next door for help in opening it for the past two days. Overall, the area is nearby attraction and its okay for short term vacay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
We loved this place!! Super cute, EXCELLENT location!!! Perfect for our needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Stayed 1 night in Oct 2025

6/10 Okay

Kieran

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was generally good. Great location. I just expected the room to be a bit bigger for 5 people.
Stayed 7 nights in Oct 2025

6/10 Okay

Mario

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Could have had washcloths and a marker on the step into the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Great Room

The room was perfect for the New York trip I took with my wife. It was not the most glamorous, but it had everything we needed. Having a small kitchen was a bonus, it allowed us to save money by cooking dinner instead of going out.
Stayed 5 nights in Oct 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was cute and extremely clean. Staff was helpful. Easy walk to the squares and shopping to the south , Penn Station and Times Square. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were shops nearby with a wide variety of items. For an older hotel it was very clean and well kept. The staff provided clear direction and areas to go for interest and shopping. They were able to answer all of our request. My family loved that there was a lot of space in our room for movement and a lot of finishing touches like small plants and great views from all windows. I would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as described, it’s very small, very dirty and poorly run. I can’t believe Expedia allow this hotel to be on their website. I also can’t believe that anyone has given this hotel 10 out of 10, in my opinion the reviews are made up.
2 days, from 7.30 am workmen working outside the window.
Air conditioning that’s old, noisy and blows directly onto the bed
This pillow was typical of all of the pillows and needs to be burned.
Old and damaged bedding.
Stayed 7 nights in Sep 2025

8/10 Good

Paola, Toronto Hydro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to everything and great location staff was efficient and accomodating as per request.
Stayed 1 night in Oct 2025

8/10 Good

tyrone

Liked: Cleanliness, room comfort

Value for money

Value for money hotel. No frills, but clean and safe. About 2 blocks from the Empirecstate bldg. Very near the subway station. A lotbof food trucks nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, room comfort
It was really good room very compact with everything available. Just one suggestion....for 2 beds it would be better to have a bigger room.
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
The room was semi-clean and in a great location. However, a smoke detector beeped most of the night, keeping me awake. The hotel says they have 24 hour reception, but they do not. They simply have a security guard on duty who cannot help with building maintenance or guest issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, room comfort
Très bien situé
Stayed 2 nights in Sep 2025

2/10 Terrible

Merene

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible condition. When we arrived, we immediately noticed several strands of hair on the linens, which clearly hadn’t been cleaned. The pillows had yellow stains, and the bathroom had mold and a strong mildew odor. To make matters worse, we saw roaches crawling near the sink. We ended up leaving the room at 1 a.m. because we couldn’t even stay for a full night. When we went to drop off the keys at the front desk, the staff member on duty had bloodshot red eyes. After we explained everything that had happened, he didn’t ask any questions or seem concerned—he just continued scrolling on his phone. I reached out to the hotel afterward and was told they are still deciding on what to do, but I haven’t heard back from them since.
Stayed 2 nights in Sep 2025

6/10 Okay

Michal

Excellent location!! The room was clean but not perfect. The staff was kind and offered keeping the lauggage.
Stayed 3 nights in Sep 2025