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voco Times Square South New York by IHG

3.5 star property

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Photo gallery for voco Times Square South New York by IHG

Terrace/patio
Exterior
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
343 West 36th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(80 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Roll-in Shower (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Transfer Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible Bathtub (Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, City View

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, City View

8.4 out of 10
Very good
(64 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York by IHG

Hotel with a restaurant, 6-minute walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Wired Internet in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space.
Voco Times Square South New York by IHG offers 224 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of voco Times Square South New York by IHG's great location. During your stay, you're just a quick walk from Madison Square Garden. Free wired Internet, a restaurant and a 24-hour gym are available.
  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Madison Square Garden and Herald Square
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free wired Internet. Event space at this hotel measures 437 square feet (41 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly voco Times Square South New York by IHG.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
Finches Den Restaurant – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Finches Den Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

Property is also known as

Hotel Central Times Square
Voco Times Square York By Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York by IHG Hotel
voco Times Square South New York an IHG Hotel
voco Times Square South New York by IHG New York
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York by IHG Hotel New York
DoubleTree by Hilton Hotel New York Times Square South

voco Times Square South New York by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 990 out of 1626 reviews
Rating 8 - Good. 400 out of 1626 reviews
Rating 6 - Okay. 142 out of 1626 reviews
Rating 4 - Poor. 49 out of 1626 reviews
Rating 2 - Terrible. 45 out of 1626 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service
Good overall, but extremely small rooms and elevators inadequate , requiring long waits
Stayed 2 nights in Oct 2025

10/10 Excellent

Kendria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent all-around — very friendly and helpful at all times of day. The lighting in the room was a bit off, but it was clean and comfortable, and I’d absolutely book another stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Elevator takes forever, very small rooms even for NYC. It was just ok. Nothing really to complain about. Close to MSG and Penn Station but a little run down area. If you need to be in this area, its a good hotel. If you are coming for vacation, stay on the Eastside closer to Lexington Ave.
Stayed 3 nights in Oct 2025

10/10 Excellent

Farooq

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. Loved everything about our room and the area. The staff was amazing and everything was just fantastic.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eunika

Stayed 5 nights in Aug 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rochelle

Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Winthrop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of times sq
Stayed 1 night in Aug 2025

4/10 Poor

Meredith

Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Stayed 1 night in Oct 2025

2/10 Terrible

Haytham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will automatically down review any place that tries to coerce me into giving them a 5-star rating. As we were checking out, the manager comes and arrogantly and sleazily says "we usually don't offer baggage storage for free (that's nonsense, all other hotels do it), but we'll give it for free if you give us a 5 star review. And he hung around over my shoulder. That's an automatic down review for you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Business traveller
Liked: Amenities
INCREDIBLY Comfortable bed. Clean room. Sleek design, and to boot- it smells amazing. I plan to stay again.
Stayed 1 night in Oct 2025