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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Restaurant
Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(76 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(154 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the spaciousness and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Reviews

Kixby Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1215 out of 1640 reviews
Rating 8 - Good. 302 out of 1640 reviews
Rating 6 - Okay. 77 out of 1640 reviews
Rating 4 - Poor. 22 out of 1640 reviews
Rating 2 - Terrible. 24 out of 1640 reviews

Reviews

10/10 Excellent

jeff, fort lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grace at check-in was amazing and so sweet and made our first time experience in New York City great. Rodney in Lot 15 was the absolute best, great conversation, excellent drink maker, such a great person who also gave us a lot of suggestions on the city. Jose at the front desk we encountered a couple of times. He wasn’t super friendly. A little gruff, didn’t quite appreciate his tone when we asked for more towels. We were disappointed that we never got to really experience The Look-Up which was a huge drawer to this hotel. The hours weren’t too convenient and the one time we finally were able to make it up there during open hours they were closing due to weather. We didn’t quite know what was going on as we just stepped outside and a young Caucasian girl that was working there was extremely rude and told us to hurry up and take our pictures and leave. We must have looked confused and then the bartender explained it was because of the weather and they were closing up for safety which we totally understood. The rudeness seemed unnecessary. The restaurant downstairs was excellent. Fantastic service delicious food. The room on the second floor with the free water and snack was so great and helpful especially with the hot weather. We really enjoyed those amenities. Cleaning staff was on point and did a great job and we truly loved our room and the hotel location. Even with some of the low points we would stay here again and again and recommend to anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYC July

Really great hotel. Loved how clean and spacious the rooms are. You can’t find that often in NYC
Stayed 1 night in Jul 2025

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a great area of Lower Manhattan and close to the subway. We like to walk and were able to walk to all of the sights in Lower Manhattan. The staff was wonderful. The hotel was clean and elegant and our room on the 12th floor was huge. The rooftop bar has an amazing view of the Empire State building and part of the city. Black Top Burgers, right next to the hotel, has very good food and yummy burgers. The only negatives were that the windows were not dual paned, so the ambient noise of the city was loud and I had to sleep with ear plugs, and our room only had a view of the building next door.
Stayed 3 nights in May 2025

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessen

Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa

Stayed 5 nights in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent deal, fun hotel

Good location, friendly service, clean. Roof top was fun!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for transportation and wonderful food close by. Nice cool clean rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtenay

Liked: Cleanliness, amenities, property conditions & facilities
Clean, large rooms, staff was helpful and nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan, Newstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an amazing location! Will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and comfortable location near the Empire State Building
Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, easy checkin/out.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful. Hotel was in a great location, very close to many popular tourist destinations. Even walkable from Central Park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was larger than expected and well maintained. Location was excellent and very convenient to local attractions and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional and courteous. Loved the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Charla

Stayed 1 night in Jun 2025

10/10 Excellent

Vikas, Planeview

Stayed 1 night in Jun 2025

10/10 Excellent

sagly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and smell good hotel . Love it
Stayed 2 nights in Jun 2025

2/10 Terrible

Ameer

Awful
Stayed 3 nights in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique balance of an older building with modern conveniences.
Stayed 2 nights in Jun 2025