4/10 Poor
Sophia Pak
22 Oct 2025
Liked: Cleanliness, property conditions & facilities
My overall rating of the property itself is good however takea read of some of the bait switches they might present to you. Nowhere when booking with Expedia did they say that they would be putting a $350 hold on your room and then charge it through but eventually you’ll get your money back within three business days even though we checked out yesterday and thecharge came through on the day after. Part two they nickel and dime you for everything when they say they give you a $15 room credit be very careful you have no idea where the room credit is for you can use it towards your oh wait already paid for inclusive breakfast. Why because they do not specify that if you would like a hot breakfast which I miss conceived obviously my fault to assume when they say full breakfast they meant full breakfast no when you pay for the breakfast inclusive it means you get a bagel or a piece of toast with some grapes. Oh and coffee at least that gets you going. If you want the full breakfast you must pay an additional $13 which you can use your room but if there’s two of you in the room only one of you can actually eat a full hot breakfast. The rooms were clean the staff was friendly enough but be very aware at how much money you are dishing out because none of the monies was very much so explained unless you’re an accountant . Overall everything was very confusing from check in to check out as far as your cash flow. I get it New York is expensive but having some full disclosure on arrival
Sophia Pak
Stayed 3 nights in Oct 2025