See all properties

NH Collection New York Madison Avenue

Choose dates to view prices

Photo gallery for NH Collection New York Madison Avenue

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout curtains
Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.0 out of 10
Very good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout curtains

Premium Room

7.2 out of 10
Good
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, desk, blackout curtains

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, desk, blackout curtains

Premium Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout curtains

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, desk, blackout curtains

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Pool
Hyatt Grand Central New York
Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 6,947 reviews
The price is CHF 197
includes taxes & fees
25 May - 26 May
Hyatt Grand Central New York

About this property

NH Collection New York Madison Avenue

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 283 accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection New York Madison Avenue. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from The Morgan Library and Museum and 5 minutes on foot from SUMMIT One Vanderbilt
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
NH Collection New York Madison Avenue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers

Jolly Hotel Madison

Jolly Hotel Madison Towers

Jolly Hotel Madison Towers New York

Jolly Madison

Jolly Madison Hotel

Jolly Madison Towers

Jolly Madison Towers New York

Madison Jolly Towers

Madison Towers Hotel

Hotel Jolly Madison New York

Jolly Hotel New York

Jolly Hotel Nyc

Jolly Madison Hotel New York

Jolly Madison New York

NH New York Jolly Madison Towers Hotel

Jolly Madison Towers Hotel

NH Collection New York Madison Avenue Hotel

Collection Madison Avenue Hotel

Hotel NH Collection New York Madison Avenue New York

New York NH Collection New York Madison Avenue Hotel

Hotel NH Collection New York Madison Avenue

NH Collection New York Madison Avenue New York

Collection Madison Avenue

Jolly Hotel Madison Towers

NH New York Jolly Madison Towers

Collection Madison Avenue

NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 965 reviews
Rating 8 - Good. 186 out of 965 reviews
Rating 6 - Okay. 92 out of 965 reviews
Rating 4 - Poor. 40 out of 965 reviews
Rating 2 - Terrible. 29 out of 965 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Everyone was very pleasant
Stayed 1 night in Feb 2026

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality was exceptional. Hotel staff was kind and extremely helpful. Would definitely recommend choosing this hotel over any other in the area. We will be back very soon!!
Stayed 2 nights in Feb 2026

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service
Rooms were super small even for an NYC hotel room. Room was listed “view”however, the view meant it had a window and not much to see outside. Sirens were non stop, wish it was a little quieter.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dayane

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay and Kiara at reception made my check in super fast and efficiently . I felt really welcome to the hotel it was my first time there and for sure I will be back. The bed is great I slept very well . See you soon
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Stayed 8 nights in Jan 2026

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel location is good and a nice lobby. However the Rooms are tiny and awkward . The whole bed, mattress & pillows was awful. The room they assigned us TV was on the side wall adjacent to the bed no way to watch. We asked for another room which they did give us. Once again horrible rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Philippe

Stayed 3 nights in Dec 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !Great location
Stayed 4 nights in Jan 2026

6/10 Okay

Candace

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
$40 facility fee was totally unnecessary. Expedia told me to ask for some kind of vip thing at check in and the hotel staff just shrugged their shoulders. Room was clean and comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room / friendly staff / good location
Stayed 10 nights in Jan 2026

6/10 Okay

Kyle

Stayed 1 night in Jan 2026

6/10 Okay

Anzhela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Although the location and rooms in this hotel are great, I do think that for this price you can find something better. The promised perk (a bottle of wine) was forgotten at check-in, and the bar area—advertised as having live jazz from 7 to 9 pm—was instead taken over by a corporate event or holiday party, blocking the space for hotel guests. Also, don’t add the breakfast option if it costs extra. I didn’t realise that the hotel doesn’t have its own restaurant and instead partners with the place next door, which has a very mediocre selection and not particularly polite staff. You can easily find a much better breakfast for less, as NYC offers plenty of great food options.
Stayed 3 nights in Jan 2026

8/10 Good

simon

Stayed 3 nights in Jan 2026

10/10 Excellent

Leighton

Stayed 5 nights in Dec 2025

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room waa perfect size. View of Empire Syate Building was a bonus. Breakfast was excellwnt.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

6/10 Okay

Misty

Stayed 3 nights in Dec 2025

8/10 Good

ayat

Liked: Cleanliness
Was ok
Stayed 2 nights in Dec 2025

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice comfortable stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025