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M Social Hotel New York Times Square

4.0 star property
VIP Access

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Terrace/patio
Sports facility
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View (Social)

View from room

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(269 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View (Social)

8.6 out of 10
Excellent
(307 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 7,170 reviews
The price is CHF 154
includes taxes & fees
15 Mar - 16 Mar
Sheraton New York Times Square Hotel

About this property

M Social Hotel New York Times Square

A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel New York Times Square offers 480 accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel New York Times Square gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the low noise level and cleanliness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and an arcade/games room are also featured at the business-friendly M Social Hotel New York Times Square.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2242 out of 3589 reviews
Rating 8 - Good. 798 out of 3589 reviews
Rating 6 - Okay. 321 out of 3589 reviews
Rating 4 - Poor. 113 out of 3589 reviews
Rating 2 - Terrible. 115 out of 3589 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Yvonne, Crestwood

The room was okay. The location of the hotel was the best part. Staff could use some training
Stayed 4 nights in Dec 2025

10/10 Excellent

Tameka

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

alina

Liked: Staff & service, property conditions & facilities
We liked the hotel overall but it lacked certain details. There was hair in the sink, no body lotion, no body soap until we request it and we got it 2 days later, no smart tv-streaming possibility, no black coffee at night or in the room-and the espresso machine was broken the second night. For the price, not worth it. But great location for the Christmas tree, times square, st Patrick cathedral, Rockefeller plaza. Also, super nice and helpful staff.
Stayed 4 nights in Dec 2025

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Staff is great, location is good. We’ve stayed here multiple times. Seems like the rooms are starting to get a bit run down, but still overall great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. The small store on site is very handy. I like the bar and restaurant. Our breakfast was NOT free.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself is exactly as you would expect, the breakfast was a bit pricey. Right in front of Times Square, great view!
Stayed 1 night in Dec 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Yes room was good. I arrived a bit early as did others. They charged me $75.00 to check in early but no one else. Which was frustrating and odd
Stayed 2 nights in Dec 2025

10/10 Excellent

Bridgett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very clean, handicapped accessible, and safe! The staff was amazing and helpful! Will be staying here again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jean

Stayed 5 nights in Dec 2025

10/10 Excellent

annie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent maid service. Handy bag check for early arrival. Perfect location for walking to Broadway shows and 5th Avenue!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful view of time square at roof top bar/restaurant. Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristi

Stayed 1 night in Dec 2025

10/10 Excellent

WILLIAM

Cindy the housekeeper was excellent. Please recognize her!
Stayed 4 nights in Dec 2025

8/10 Good

RENA

Stayed 5 nights in Nov 2025

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Amenities
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

TINA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. The rooks are incredible, excellent location for sight seeing. Staff was always available and pleasant. Showers were the best!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled to NYC for the first time with my adult daughter. To stay in such a TERRIFIC hotel in such a fabulous location, made our stay that much more enjoyable. Didn't eat breakfast there but had lunch, complete with champagne, on our arrival. It was delicious. I can't say enough great things about this hotel. We have already decided to make this a yearly trip and will ALWAYS stay here!! :)
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Great place. So convenient. Very clean. We brought our kids and it was right near everything we wanted to visit.
Stayed 2 nights in Oct 2025

4/10 Poor

SHAWN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Had to request a new room because my original one had wall trim come off the wall, smallest tv I have seen in a hotel in atleast 10 years and that tv was about to fall off of the tv mount. Room was extremely small and didn’t match any of the pictures advertised. We were not able to utilize the lobby bar or restaurant on Friday night because of an outside private event. Will never stay at this hotel again and it is not worth the $725 a night price tag. Views advertised are false and deceiving. Atleast from the 2 rooms that I encountered.
Stayed 3 nights in Dec 2025

10/10 Excellent

Karl Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick 3-day getaway! Great location and great lobby area with bar and terrace overlooking Times Square perfectly! Rooms are nice with normal nix and marks from normal wear, but overall really comfortable room! The handle in shower was really loose but dealt with it. The beds are super comfortable, but they are double size if traveling with more than two in family. The pillows and bed linens are really comfortable. Probably one of the better beds I’ve slept in! Housekeeping came each day. Beds were made and replenished towels etc. They did forget to take used glasses, empty cans from room but garbage cans were emptied etc. The food was surprisingly really good!! We ate dinner one night due to crowds in Time Square and what a great decision! All in all a great, comfortable visit while being in the mix in Time square enjoying it from the outdoor terrace! We will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. Room was clean. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2025