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M Social Hotel New York Times Square

4.0 star property
VIP Access

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; American cuisine
Exterior
Terrace/patio
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(268 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(304 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel New York Times Square

A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel New York Times Square offers 480 accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel New York Times Square gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the low noise level and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and an arcade/games room are also featured at the business-friendly M Social Hotel New York Times Square.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2231 out of 3592 reviews
Rating 8 - Good. 809 out of 3592 reviews
Rating 6 - Okay. 324 out of 3592 reviews
Rating 4 - Poor. 113 out of 3592 reviews
Rating 2 - Terrible. 115 out of 3592 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Felipe

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was okay with the hotel especially the location, walking distance to mayor attraction and good restaurants.
Stayed 5 nights in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great spot and vibe!
Stayed 3 nights in Nov 2025

8/10 Good

James

Stayed 3 nights in Nov 2025

10/10 Excellent

CHAD

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great
Stayed 3 nights in Nov 2025

8/10 Good

Anna Daisy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel room was a really good size, beds were comfiest we’ve ever had on holiday. Food and bar were excellent
Stayed 6 nights in Nov 2025

10/10 Excellent

Alondra

Stayed 2 nights in Nov 2025

10/10 Excellent

MAYLIN NOVO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio,limpieza y trato,me encantó y está muy céntrico de todo, es perfecto
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Teresa Gonzalez

Stayed 1 night in Nov 2025

10/10 Excellent

Ramona, Jennings

Stayed 4 nights in Nov 2025

8/10 Good

Amelia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at the time social for 5 days for a first time trip to NYC ! Firstly I want to begin by reassuring anyone else that has concerns about the reported false smoking fines that was all over social media. I am completely against smoking / vaping however secondary to the content posted, I started to worry about anything that could possibly set the smoke alarm off (shower, hairdryer, hair tools, deodorant etc etc). Well, I had nothing to worry about, I did all the above with no problems whilst here and we had a lovely stay! On to the more positive ! We were greeted by a lovely lady at the desk on arrival and check in was very simple ! Deposit is taken and we were allocated our room! Which was spacious, clean and the beds were ridiculously comfortable!! The hotel is located in time square which is very central and the bar is very welll stocked and located with stunning view over Times Square! Drinks are on the pricier side but that’s New York and as a whole and the hotel kindly offer 10 dollar discount per day per room on the bar drinks which was a lush additional extra ! We can’t comment on breakfast as did not enjoy this but smelt delicious every morning! Overall fab stay and would definitely be coming back! Please don’t let the social media content put you off staying at a fab choice :)
Stayed 5 nights in Nov 2025

8/10 Good

Gabriana

Stayed 5 nights in Nov 2025

10/10 Excellent

Isy

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at M Social Hotel. The customer service was excellent—especially the front desk staff, who were incredibly servicial and attentive. The location couldn’t be better, and the overall ambience of the hotel was modern, vibrant, and welcoming. Highly recommend!
Stayed 5 nights in Oct 2025

10/10 Excellent

Anabel, Midland

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing.
Stayed 3 nights in Nov 2025

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had booked and paid in advance for a king size bed and they couldn't accommodate and gave me a smaller scale room
Stayed 1 night in Nov 2025

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade room only to find it was a smaller room and bathroom
Stayed 3 nights in Nov 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be more clean the bathroom
Stayed 3 nights in Nov 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with easy walks to most everything. Cool room, great leisure and bar area with rooftop patio. Highly recommend
Stayed 4 nights in Sep 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service
It was an ok place to stay if you like slow and long lined elevators. Dont splurge for the breakfast its nothing more than your standard crappy hotel breakfast, your basically paying for a seat and a view. You also have to wait in line to be seated for breakfast which could take a while. The outdoor balconies were closed most of the 5 days we were there. All in all it was ok.
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at M Social Times Square for my husband’s 50th birthday, and it was awesome! We had tickets to the MJ, Michael Jackson show, and the theater was literally just a few steps away, the perfect location. Everything was close and super easy. From the moment we arrived, the team made us feel seen. I had requested a high floor, and they honored it without a problem. The view was fantastic, my husband couldn’t believe it! But what truly moved us was the kindness: Edward surprised my husband with a bottle of wine and macarons in the room, such a nice gesture, genuinely kind and very appreciated. The rooftop was another wow moment. That same day, on his birthday, we went up for some drinks and my husband loved it. He was so touched, especially with that view of Times Square right down the street. We left feeling grateful. We will definitely come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Norman

Stayed 2 nights in Nov 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was fine. However I paid in advance and didn’t appreciate being told at the end of my stay there would be additional resort fees
Stayed 5 nights in Nov 2025

10/10 Excellent

Joel

Our hotel
Stayed 3 nights in Nov 2025

8/10 Good

KAREN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location, lobby, bar, and service was 5 stars. However, we did not request a handicap room but received a handicap room. The shower was extremely inconvenient for the shower was open and the entire bathroom flooded with water. Also, the lighting in the room was terrible, if I wasn't only there for 2 days I would've requested an additional lamp.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience and perfect location!
Stayed 3 nights in Nov 2025