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M Social Hotel New York Times Square

Property class: 4
VIP Access

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; American cuisine
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(269 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View (Social)

8.6 out of 10
Excellent
(308 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 7,597 reviews
The price is CHF 161
includes taxes & fees
19 Apr - 20 Apr
Sheraton New York Times Square Hotel

About this property

M Social Hotel New York Times Square

A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel New York Times Square offers 480 accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel New York Times Square gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the low noise level and cleanliness to the comfy beds and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and an arcade/games room are also featured at the business-friendly M Social Hotel New York Times Square.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2255 out of 3588 reviews
Rating 8 - Good. 786 out of 3588 reviews
Rating 6 - Okay. 315 out of 3588 reviews
Rating 4 - Poor. 112 out of 3588 reviews
Rating 2 - Terrible. 120 out of 3588 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanya

Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Travelled with family
The hotel was well priced for a fabulous location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities
Room was awesome. No issues. Staff was fantastic. The only issue was line ups literally everywhere: half an hour for breakfast, half an hour for checking in, ppl lined up for elevators
Stayed 6 nights in Dec 2025

6/10 Okay

Zoraida, Homestead

Travelled with partner, Travelled with group
Liked: Amenities
I’m going to start with the positive ! Great location, and the bar area and bartenders the best. The outside area was nice too , you can see Times Square. Now the room was old, the bathroom was small and old as well. The mattress was very uncomfortable to say the least . The hotel definitely has potential it just needs some upgrades. This is my personal experience.
Stayed 4 nights in Jan 2026

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was a disappointment. It was a very no frills experience with the concept of trendy ‘cool’ vibes with no service standards to back it up. I had done a bunch of research on where to stay for a weekend with teenagers and the rating on Expedia was high. The photos looked great and my daughter approved! It started off well with a text message when I was at the airport inviting me to check in and asking if there was anything they could do to make my upcoming stay great. I informed them by replying that we were staying to celebrate my daughter’s sixteenth birthday, her name and that we needed a gluten free cake if they could recommend a local bakery. They said they’d make sure we had a nice room, and would have the concierge connect to assist with the cake when they came in. Initial impression… yay! That was the last I heard from the hotel. And it went down from there. The lobby was dirty, no greeter at the door, the whole experience arriving to the property made me concerned for our safety. They did not have the information I had shared via text and did not follow up with any support for a nicer room, or sourcing the cake. Our room wasn’t ready so we had to leave our bags but that meant bringing them back downstairs on our own and getting a tag and they were bunched up with many others. I was worried leaving them there. I did the check in, provided my credit card and then after having to change in the less than stellar small lobby bathroom,left for some activities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jazmin

Stayed 2 nights in Jan 2026

10/10 Excellent

Akil

Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast & rooftop
Stayed 3 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The food was not fresh at all. The entire family threw away the food. We got down a couple bites of bacon but the sausage, eggs and potatoes were cold and tasted horrible. The waiter was rude and then tried handing me a bill over 170 dollars for two adults and 2 young kids. That bill was more than taking 4 people to a steak house in Manhattan. After I explained I already paid for the breakfasts online he had an attitude and then handed me a bill of 79.00 that was then taken off after I checked out. The whole experience was horrible. Glad we ate outside of the hotel the rest of the time we were there.
Stayed 2 nights in Jan 2026

8/10 Good

Stacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We only ordered coffee from room service but it arrived promptly. Staff was nice but our room was not exactly clean… beds were made but there smudges and fingerprints all over the light switches and spots all over every mirror and glassware in the room. For the price I would have at least expected it to be fully cleaned…
Stayed 2 nights in Jan 2026

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing. Breakfast had great variety and so convenient.
Stayed 5 nights in Jan 2026

8/10 Good

Adrian

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

ian

Travelled with partner
Liked: Cleanliness
No coffee making facilities in the room. Small bathroom. Matress was well past its best and made for an uncomfortable sleep and the bed made both my partner and i itch.
Stayed 6 nights in Dec 2025

10/10 Excellent

Patricia, Walworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the noise of delivery trucks spoiled a great stay. Great hotel and staff
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Loved it an would come back again
Stayed 2 nights in Jan 2026

10/10 Excellent

joseph Yang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From in the moment we checked in, everyone was so nice. The lobby is well decorated and fun And inviting, and it's clearly deserving of the name, Social. the room was very clean, and then we had a great view of times square. It is in the middle of everything And super close to several metro stops. The bar was a lot of fun at night with the view from its rooftop bar that is second to none. We would absolutely stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

Peter Marcella

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, view of river as requested, was beautiful. The system of giving credit at the bar/breakfast was irritating as using the said credit required fighting big crowds in cramped spaces with not enough help. If you don’t use it that leaves a Feeling like you ‘left something on the table’ and that subtracts from the whole experience. I’d rather was a reduction in cost or an upgrade in amenities - like soap that isn’t bolted to the wall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Stayed 1 night in Jan 2026

10/10 Excellent

Francis Angelo

Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time in New York and M Social hotel did not disappoint. I stayed here with my two sons. It was the perfect location. We loved the vibe. All the employees were so friendly. Would definitely stay again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nelson

Stayed 5 nights in Dec 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and stay
Stayed 7 nights in Dec 2025

8/10 Good

Stacy

Stayed 3 nights in Jan 2026