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Orchard Street Hotel

2.0 star property

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Photo gallery for Orchard Street Hotel

Premier Queen City View | View from room
Reception
Lounge
Terrace/patio
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
163 Orchard Street, New York, NY, 10002
  • New York University
    ‪14 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • One World Trade Center
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Orchard Queen

Desk, laptop workspace, free WiFi, bed sheets

Orchard Queen

7.0 out of 10
Good
(36 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Premier Queen City View

Accessible Premier Queen City View | Desk, laptop workspace, free WiFi, bed sheets

Accessible Premier Queen City View

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen City View

Desk, laptop workspace, free WiFi, bed sheets

Premier Queen City View

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Orchard Full

Desk, laptop workspace, free WiFi, bed sheets

Orchard Full

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Orchard Street Hotel

Hotel with a 24-hour front desk, near New York University
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. Additionally, express check-in, tour/ticket assistance and ATM/banking services are on-site.
Orchard Street Hotel offers 50 shared accommodations with air conditioning, iPod docking stations and complimentary bottles of water. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Orchard Street Hotel, you're just a quick walk from Lower East Side Tenement Museum. You'll find features such as concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 14 minutes by foot from New York University and a 4-minute drive from 5th Avenue
Orchard Street Hotel offers its guests a terrace, tour/ticket assistance, and coffee/tea in common area. Orchard Street Hotel also features concierge services, express check-in, and discounted use of a nearby fitness facility. The front desk is open around the clock.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 17.21 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Orchard Street Hotel New York
Orchard Street Hotel
Orchard Street New York
Orchard Street
Orchard Street Hotel Hotel
Orchard Street Hotel New York
Orchard Street Hotel Hotel New York

Orchard Street Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 883 reviews
Rating 8 - Good. 264 out of 883 reviews
Rating 6 - Okay. 150 out of 883 reviews
Rating 4 - Poor. 95 out of 883 reviews
Rating 2 - Terrible. 88 out of 883 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super cute hotel and located in the perfect area! Staff is friendly and hotel is clean. Would love a little fridge in each room, I like to eat when I travel lol, but still 5 stars. Will definitely be back!
Stayed 2 nights in May 2025

8/10 Good

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

margot

Disliked: Cleanliness, amenities, property conditions & facilities
There was virtually no hot water, the furniture was in disrepair, the bed was lumpy and awful, and when i asked for an extra blanket what was brought could only be described as crusty. I've stayed at their other property and lived out This was a huge disappointment. .
Stayed 2 nights in May 2025

10/10 Excellent

Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is a hidden gem! will return many times
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Liked: Staff & service
I've stayed at many hotels in the area, but this one was not one I would rush back to. Staff was cordial, but when we checked in, the air conditioner was broken and when alerting the person who checked us in and
Stayed 2 nights in May 2025

6/10 Okay

Stacie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Simply ok

This was my first stay at this Hotel, due to NYU graduation, it was the only vacancy in my preferred area. The staff was very accommodating, fresh coffee is always available and the rooms have nice newer flooring. It is a 2 star hotel and was adequate but I would try for another option before using again. The mattress was low quality and provided limited back support, there was little in the way of sound proofing so bring ear plugs to deaden exterior and adjacent room and hall noise. The window/blind provided zero sound proofing from sidewalk/road noise (I was on fourth floor). Cleaning was adequate, it felt clean but corners were slightly dusty. The shower took 8-10 minutes to warm up and had low pressure, so turn the hot water on well in advance if using. The single double bed room is sufficient for 1 person with a carry on, much more and the room is tight. Overall, the hotel is probably fine for people not needing bed support and looking to partake in the bar scene. Earplugs help unless you have an early flight and need to hear the alarm.
Stayed 4 nights in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchard Street Hotel is in a busy neighborhood, close to many bars, restaurants, shopping, convienence stores and transportation, offering unlimited options.
Stayed 3 nights in May 2025

6/10 Okay

Ronli

Disliked: Cleanliness
Stayed 6 nights in May 2025

8/10 Good

francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of this hotel is amazing. Right in the heart of the city and it is very easy to get around to other parts of NY. The water at the hotel was cold. That ruined it for us because usually you can not wait to get back to the hotel to shower. Even after letting it run for 15-20 minutes the water remained the same temperature. You can also hear everything from outside the room to even the inside of people’s rooms while I was in my own. The staff was super sweet and very helpful and attentive.
Stayed 1 night in May 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Harrison

The key cards didn't work, the staff had to individually walk me to my room which was strange but they were quite nice. Not very professional, but they had a great and kind vibe.
Stayed 2 nights in Apr 2025

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing isn’t the the same when you get to the hotel also we didn’t check in until 9 pm And was only there for 6 hours

6/10 Okay

Dewayne

Travelled with partner
Liked: Staff & service
The location was good for dining.The room's not too bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Kowsky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location, artsy hotel, courteous staff, what's not to love!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Tawnie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 stars for security and sound

The interior security lock looked like it had been ripped off, which is disturbing in of itself. The room was incredibly busy due to the hvac above the ceiling rattling the entire room. The bathroom door was rotted on the bottom 2” from what appears to be floods and other damage. The bedding was clean and the views are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Samanta was awesome. She knew who I was when I walked and greeted me by name. The rooms were cute and full of windows overlooking the city. The rooftop was amazing. Will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Lily

Stayed 1 night in Mar 2025

8/10 Good

Heidi

Liked: Cleanliness
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Front desk Sasha helped us with our stay and have amazing recommendations! Comfy room with great views through out the hotel
Stayed 1 night in Mar 2025

6/10 Okay

Ashly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I fully recommend this hotel. No problems at all.
Stayed 3 nights in Mar 2025