4/10 Poor
Lizbeth, Bellevue
Travelled with family
26 Apr 2025
We walked in after a 9 hour flight and almost 2 hours in a customs line hoping to relax and eat a light meal. As we entered the lobby, a not very good band was blaring, causing my daughter to cry it was so damn loud. When we checked in, the clerk didn’t understand we had two rooms, so we had to swipe our card twice, causing our card to be declined and a fraud alert. Then the light meal we wanted was not going to happen; only a $35 pp buffet meal available that night. So no, not a great experience. Never mind it took FOREVER to get hot water in the shower.
Lizbeth
Stayed 1 night in Apr 2025