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Refinery Hotel

5.0 star property
VIP Access

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Property amenity
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet-friendly
  • Laundry

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

Luxury hotel with bars/lounges and fitness centre
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Refinery Hotel. During your stay, you're just a quick walk from 5th Avenue. 2 bars, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the comfy beds and cleanliness
  • Just a 4-minute walk from 5th Avenue and 5 minutes on foot from Bryant Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Parker and Quinn – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Winnies – On-site lobby lounge. Open daily.
Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jovita

Stayed 3 nights in Jun 2025

10/10 Excellent

Sagy, aventura

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Abigail Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Abigail Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lory

Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Stayed 5 nights in Jun 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful gem of a hotel

Amazing hotel, great service, large stylish and comfortable room for NY with wooden floors and good size bathroom. will definitely stay again
Stayed 3 nights in Jun 2025

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yeah nice rooms, cool bar with a great view.
Stayed 4 nights in Jun 2025

10/10 Excellent

MICHELE

Travelled with group
Liked: Cleanliness, property conditions & facilities
We loved the roof top bar and the Jazz Bar downstairs. Great cocktails and lots of fun! Buzzy ambiance. The breakfast diner connected to the hotel was a bit disappointing - no ability to make coffee - and the limited food options could be improved upon- but there are a million places to eat in NYC and this hotel is in a Great Spot. The electrical outlets in our room were a bit old and finnicky too - but it is a historic old building so we just dealt with it. Overall, we Loved the hotel and our trip to NYC!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kavitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Leina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sreeja

Stayed 4 nights in Jun 2025

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfortable. Bathroom was nice and large. Location was central.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Stayed 3 nights in May 2025

10/10 Excellent

Rebecca L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique hotel and experience. Friendly staff and very clean. Kinda dark (lighting) but very fitting for the aesthetic of the hotel. Good vibes! Great coffee shop across the street. Hotel restaurant has great inlet tea and good staff. Hotel staff are very respectful and friendly and approachable. Will be back for my next stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Magda El

Stayed 3 nights in Jun 2025

10/10 Excellent

Venecia

Travelled with partner
Liked: Amenities, property conditions & facilities
Our room was huge for NY - we had 6 windows and a high stud. The room was very quiet and we had the most comfortable beds!! Great rooftop bar!
Stayed 7 nights in Jun 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Hotel was great - we were celebrating a birthday and anniversary and it was lovely this was recognised by the hotel with our room being trimmed and little gifts. The staff couldn’t do enough for us and all very welcoming. Great location and loved the rooftop bar. We would definitely consider staying again on future trips to NYC. Nice room with large comfortable bed and great bathroom. The view wasn’t great but we hadn’t paid for a room with a view.
Stayed 6 nights in Jun 2025

8/10 Good

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
The fire alarm going off at 3:45am was unfortunate but the staff took care of us.
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Stayed 1 night in Jun 2025

8/10 Good

matthew

Stayed 1 night in May 2025