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Refinery Hotel

5.0 star property
VIP Access

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Photo gallery for Refinery Hotel

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

Luxury hotel with bars/lounges and fitness centre
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Refinery Hotel. During your stay, you're just a quick walk from 5th Avenue. 2 bars, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • Just a 4-minute walk from 5th Avenue and 5 minutes on foot from Bryant Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Parker and Quinn – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Winnies – On-site lobby lounge. Open daily.
Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2025

4/10 Poor

Barry

Stayed 3 nights in Oct 2025

6/10 Okay

roberto

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is very dated, the windows are not soundproof.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice Jazz Bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great day! Still working
Stayed 3 nights in Sep 2025

10/10 Excellent

sandra

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rolfe

Stayed 1 night in Aug 2025

10/10 Excellent

Sedrak

Liked: Cleanliness, staff & service, amenities
I liked It
Stayed 2 nights in Sep 2025

10/10 Excellent

Mereille Najm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the city.

Exceeded all our expectations. Loved the small details like complementary wine in the room, and the pour over coffee station. Le Labo bath products were the cherry on top of a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gear but not great

Great hotel and a fantastic location. Staff are miserable. Just don’t seem to have the right attitude. Not just one, but quite a few. Doormen and receptionists mostly. I think they need a training course on customer service and what it means. This might get them off their phones! Lovely Jazz bar but even the residents have to pay $25 dollars entry fee. Shame
Stayed 7 nights in Sep 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was good but not great for the price we paid. Expected a bit more 5-star than what we got. Overall not bad though.
Stayed 3 nights in Sep 2025

10/10 Excellent

yakov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Derek, Dunfermline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just keep putting charges through on your credit card when you’ve paid for the whole trip in advance on Expedia???? I left 2 days ago and they’ve put another unexplained charge through on my credit card having checked out and told everything was settled but c.$400 just charged. Nice hotel but not happy with their constant charging of my credit card, they have it on file and can take a hold at checkin and finalise bill and agree at end! Probably wouldn’t stay here again due to this and couldn’t recommend as a result!!
Stayed 7 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice place to be in. Inspiring decor, great vide at the terrace and very comfortable beds. What more can you ask for? We really enjoyed our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Paula

Liked: Staff & service
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay at our favorite NYC hotel! Highly recommend. Easy to walk to Times Square, Madison Square Garden, and close to subway stops as well. Such a beautiful hotel; and the staff is so kind.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Phan Huy

Stayed 6 nights in Aug 2025

10/10 Excellent

Ratsamay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and quiet. But the lobby was very busy and chaotic. The elevators rattled which was very unsettling.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 4 nights in Aug 2025