6/10 Okay
Melanie
Travelled with group
18 Oct 2025
We had a room on the 31st floor - room 3110
We had no hot water - called the front desk - they sent someone up to check - he showed up after 15 min - checked the water in the washroom sink ( not the shower ) and said give it till dinner time I just turned on the boiler ?
🤔 okay no… 4 girls coming in from Canada for 5 night with no shower isn’t good. We told the front desk once we got down to the floor and said we had reservation. ( dinner ) and if there isn’t hot water we’d like another oil or we’d have to leave .
Once we returned At 7:30 pm we still had no hot water - the front desk gave us another room but it was smaller then the original one so they brought us to the 8th floor room 810 ( we had hot water in that room - and that’s what we stayed in -
Just upset that we had to repack all of our belongings and told to wait for the boiler to get hot in order to shower ? We paid 3200 for 4 nights 5 days we shouldn’t have to had moved to 3 rooms to be comfortable l.
Melanie
Stayed 4 nights in Oct 2025





















