8/10 Good
Julia M
14 Nov 2025
Liked: Cleanliness, staff & service, amenities
The hotel staff was friendly, room was pleasant, location was excellent. However, like many hotels, this one adds an "urban fee," a copy of the resort fee, which itself is questionable. In this case, we were told it covers WiFi (not needed because we have cell service), bicycles (you'd have to be crazy to bike in NY), and a fitness facility that wasn't even on the property. $40 extra per day for nothing. To make matters worse, we were told, incorrectly, that it was a "mandatory tax" that could not be removed. It is not a tax. It is a junk fee that hotels use to increase revenue while making their rates appear lower. To be fair, I did know of the fee in advance. But this is a practice that needs to end. It only generates ill will. Charge fees for actual bike rentals or, if you must, use of fitness facilities. And at this point in the 21st century, WiFi should be included for free.
Julia M
Stayed 3 nights in Nov 2025