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Sheraton New York Times Square Hotel

4.0 star property

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Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, pay films
Fitness facility
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(268 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(159 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(497 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

7.4 out of 10
Good
(203 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, City View

7.8 out of 10
Good
(53 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(29 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton New York Times Square Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Sheraton New York Times Square Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Hudson Market, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Steps from Broadway and Broadway Theatre
  • Dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Hudson Market – This café specialises in American cuisine and only serves breakfast.
Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2661 out of 7207 reviews
Rating 8 - Good. 1585 out of 7207 reviews
Rating 6 - Okay. 1321 out of 7207 reviews
Rating 4 - Poor. 782 out of 7207 reviews
Rating 2 - Terrible. 858 out of 7207 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

The elevator situation is horrible currently, as well as check in. I’ve been staying here for years and unfortunately this one may be my last. It took over an hour to get an elevator up and most of the time it wouldn’t allow you to go down.
Stayed 1 night in Dec 2025

2/10 Terrible

Agnes

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
check in was crowded & very slow. The bar service was slow as well. Not enough waiters. The elevators was horrendous, long wait!!
Stayed 3 nights in Dec 2025

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The elevators were a major problem. Sometimes not working at all. Very frustrating. People were missing their shows or late for dinner reservations. No staff to help. Long line up’s for check in. Would not provide a late check out. No coffee cups in the rooms. I would not recommend staying at this hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Tory t

Stayed 4 nights in Dec 2025

6/10 Okay

Cesar

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Sevag

Travelled with partner
Disliked: Amenities, property conditions & facilities
I don’t typically do these but i felt compelled. The check in/room process was ridiculous. 45 minute line to tell me the rooms not ready and that they’ll give me a call (never got a call). Bag check was $6 a bag and had its own line. Returned at 4pm to a 1 hour line to get my keys. It’s 2025 and you’re a part of Marriot. Create an app or get some kiosks. Modernize. We finally got the keys to our room and got to the elevator bank. It felt like i was leaving a massive event. Whoever designed this elevator system likely takes joy in humans suffering. You have to select your floor on a panel and then the elevator only goes to selected floor so by the time you get to your assigned elevator 20 other people have rushed in. There were so many 200+ people in the elevator area it must have been a fire hazard. People got stuck in the elevator multiple times and the bells from the elevators were being ignored. We finally got into an elevator and it didn’t stop on our floor. This is like hour 2 of trying to get to our room. Thank god for the housekeeping lady that let us use a service elevator. We finally got to our room and i was shocked to discover that the rooms did not have heating. It was 30 degrees outside and maybe 50 inside. The blanket was a thin sheet. I wore 3 layers to bed. It felt like i was on a camping trip. The check out process took 30 minutes at 4:30AM. I’m not sure if this is just how things are in Times Square but it was shocking.
Stayed 2 nights in Dec 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Dec 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water or heat. Awful experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Melonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything NYC related. Vert Large and busy hotel. The elevators were always jam packed becuse the hotel was full all week. The gym facility was phenomenal for a hitel business. All staff were corteous and helpful.
Stayed 5 nights in Dec 2025

4/10 Poor

James, Shady Spring

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was fine, however water in showers was lukewarm. However, the major deficiency was the elevators did not work. You had to plan for 15 minutes extra to be able to ride the elevator both coming and going to your room! Totally unacceptable. At one point we had to ride the freight elevators. Also, $35 food credit was a joke.
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Stayed 6 nights in Nov 2025

8/10 Good

Leonardo Tomas Benitez

Stayed 3 nights in Dec 2025

10/10 Excellent

JOSÉ

Stayed 2 nights in Nov 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean comfy room. Nice view. Too much standing in line! Check in am, check bags line, the to get key a very long line I waited in until they announced a line for just keys. I had already stood for 45 mins. Then another line to get our bags!! What is the point of the convoy app and being alerted to check in and app room key?? You should study the awesome Disney world system! Elevators were not fun. Took a looong time to get to lobby mon am. Many elevators just past 32 by. I could hear them coming and going!
Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room was good, but water for your shower was cold. Also heard from other guests they were having the same issue. Elevators were down half the time we were there and there was an incident with other guests getting stuck in the elevators including a free fall situation. Bar was minimal at best (seating and service). A lot of construction.
Stayed 4 nights in Dec 2025

6/10 Okay

Diane, Pensacola

Travelled with group
The window did not fit. Open air gap of one inch, both sides, top to bottom. Almost impossible to keep room warm. Bathroom full of mildew. Elevator system a disaster. Web site needs to be updated to reflect actual dining options (minimal) during renovations.
Stayed 4 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Two issues I had were that it took 2 hours to check in. We got there at 6pm and couldn’t check in until 8pm and that’s because I went to the desk to ask. The biggest problem which was for 3 days was the elevator issue. They had more than 6 but only a few were working. We had long wait times then ended up get off on another floor and walking up 30 flights of stairs!!! It was crazy. Room was fine though
Stayed 2 nights in Dec 2025

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, amenities
For a busy weekend they definitely we not adequately staffed for check in’s or check outs—- to drop off a bag it took over an our- it ended up ruining the rest of our trip because we couldn’t do anything else because the lines in the hotel were so long. Only one elevator was working and it took 45 min to get to the lobby because the elevators were packed. The plumbing in the room wasn’t functioning so we had to get them up there to fix the plumbing to be able to use the bathroom in our room. The bathroom was dingy and had mold on the walls and the corners were covered in mold. The small ventilation in the shower was disgustingly covered in caked on dust barely able to pull out anything it was so filthy. Very disappointed in how inconvenient everything was on one of the busiest times of the year. Location was the only plus of this hotel.
Stayed 3 nights in Dec 2025

4/10 Poor

Barbara Regina Lomeli

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was not staffed accordingly. Checked in at 6am and wasn’t able to get into room until 5:30pm. 2nd weekend of December at 4pm only one staff member checking in people into their rooms. Line was out the door. Waited 1.5hours in line. Talked to people in line and everyone seemed to have already begun the check in process.
Stayed 2 nights in Dec 2025

2/10 Terrible

Andria

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The elevators were not working properly all weekend. Wait times were horrendous at check in. The lobby is freezing cold. Not happy and will not be back.
Stayed 3 nights in Dec 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was fine. Elevators were a nightmare. My wife and I got stuck in an elevator, then the elevator kept dropping a bouncing. It felt like the elevator was going to fall all the way down to the basement. There were times we couldn’t catch an elevator going down from our room. Going up at times was difficult to get to our room. Never seen anything like it.
Stayed 4 nights in Dec 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, amenities
Room was dirty and it took 20 minutes every time we needed an elevator.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Amenities
The location was excellent and the room was decently sized for NYC. Unfortunately, that’s where the positives end. The elevator situation was unsafe and unacceptable. Elevators frequently did not work at all, forcing us to take the stairs to the 37th floor. When they did work, waits were 45 minutes or longer and we got stuck in one for 35 minutes. The elevators would also randomly drop. I witnessed multiple panic attacks, including within my own family. At one point, the stairwell was locked, effectively trapping us on our floor. An unbelievable and dangerous situation with no accessible fire exit. Every staff interaction was unbelievably rude and the hotel nickel-and-dimes guests at every opportunity. We waited two hours to check in only to be told our rooms were not ready at check-in time. There was no seating in the lobby and staff repeatedly made us move. This ultimately forced our group to pay over $80 just to leave our bags so we could exit a hotel that clearly didn’t have space for its guests. Despite Marriott Gold Elite status, late checkout was denied due to “full capacity.” We also couldn’t use the $35 daily resort fee benefits because lines were extremely long. Additional issues included cold shower water, outlets that didn’t work, a mysterious wet spot on the carpet, and a view blocked by a broken shade. Management never followed up after promising to call. For the price and brand reputation, this stay was unacceptable. I would not recommend this hotel
Stayed 3 nights in Dec 2025

2/10 Terrible

GEORGE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is centrally located, very walkable to Broadway, Times Square etc. Its the WORST Marriott property that I've stayed in (I'm a Gold Member and have stayed in many). The elevators were not working and had to walk down 30 floors thrice, once carrying luggage. We managed to get on the elevator a couple times after a 20 - 30 minute wait. The room was dirty and the phone looked like somebody smeared caked dirt all over it & if you ever used the in room coffee machine, you would get instant immunity. Wish i could upload photos. If you were lucky, you got hot water and non existent water pressure The one BRIGHT spot - The Staff - They were very helpful and apologetic STRONGLY SUGGEST THAT YOU PICK A DIFFERENT HOTEL !!
Stayed 3 nights in Dec 2025

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