I booked a four-day stay at this property but never had the opportunity to use it. About a week before my scheduled arrival, the owner canceled my reservation without any warning or explanation.I made multiple attempts to contact the owner and received no response. I also reached out to customer service, but unfortunately, they were not helpful in resolving the issue or providing clarity on what happened.This was especially difficult because I was traveling for a memorial service. It was already an emotional time, and having my accommodations canceled unexpectedly added unnecessary stress.While others may have had positive experiences, that was not the case for me. Canceling a booking without notice or communication is unacceptable, and the lack of support afterward was very disappointing.I wasn’t planning to leave a review, but I feel it’s important for others to be aware of this terrible experience.