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The Leo House

2.5 star property

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Photo gallery for The Leo House

Staircase
Business centre
Exterior
Dining room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
332 West 23rd Street, New York, NY, 10011
  • Place, Chelsea Hotel
    ‪5 min walk‬
  • Place, The High Line Park
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪59 min drive‬

Room options

View all photos for Single Room Shared Shower

Bed sheets

Single Room Shared Shower

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room Private Shower

Bed sheets

Single Room Private Shower

8.2 out of 10
Very good
(65 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Private Shower (2 Twin Beds)

Bed sheets

Double Room Private Shower (2 Twin Beds)

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Shared Shower (2 Twin Beds)

Bed sheets

Double Room Shared Shower (2 Twin Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Double Room Private Shower( Full Size Bed)

Bed sheets

Single Double Room Private Shower( Full Size Bed)

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room Shared Shower (Full Size Bed)

Bed sheets

Single Double Room Shared Shower (Full Size Bed)

7.6 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Leo House

Hotel with free breakfast, 10-minute walk to Madison Square Garden
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a microwave in a common area. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Weekly housekeeping is available.
The Leo House offers 81 air-conditioned accommodations, with free toiletries. 25-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.
The free breakfast at The Leo House gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour business centre and laundry facilities are available.
  • Free buffet breakfast served on weekdays
  • Free Wi-Fi in some public areas
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and The High Line Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at The Leo House.

This New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

More

  • Air conditioning
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All adults are required to present a valid government-issued ID card at check-in. Legal guardians must show proof of guardianship.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 October.
  • Alcohol isn't served at The Leo House.

Property is also known as

House Leo
Leo House
Leo House New York
Leo New York
Leo House Hotel New York City
Leo House Guesthouse New York
Leo House Guesthouse
The Leo House Hotel
The Leo House New York
The Leo House Hotel New York

The Leo House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Friendly and helpful staff. Great buffet breakfast.
Stayed 5 nights in Nov 2025

8/10 Good

Tae Ho

Stayed 2 nights in Oct 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service
Good location and breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

TITUSLYNN

Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy. Staff couldn’t do enough to help. Perfect location near several underground stations and Chelsea Market
Stayed 4 nights in Oct 2025

8/10 Good

Susan Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, plenty of hot water to use the shower. No bath plug, didn't ask for one as we were only staying one night. Comfortable reception area and really appreciated being able to check in our luggage at 10am, stored in a locked room, whilst we explored New York and returned at 4pm to check in.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
The property was very close to the subway which made it easy to get around the city without any issues. Room was small but suited my needs as I was travelling solo. There were restaurants & shopping nearby. So, I had everything I needed. I would be happy to stay there again.
Stayed 6 nights in Aug 2025

8/10 Good

Christine

Stayed 3 nights in Oct 2025

6/10 Okay

Catriona

Travelled with partner
Liked: Amenities
This place would be much better if the staff were more friendly, just a smile would do!
Stayed 5 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
A bit dated but excellent value for money A pleasant breakfast with a reasonable choice An excellent location for subway north and south
Stayed 4 nights in Oct 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by a variety breakfast, good location, wonderful staff, needs some upgrades but great value for NY
Stayed 1 night in Oct 2025

6/10 Okay

Anand

Stayed 1 night in Oct 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay in the city. Clean, comfy bed. Basic but everything i needed. Breakfast was a surprise , more on offer than i expected. The waffles were lovely.
Stayed 3 nights in Oct 2025

6/10 Okay

Phillip

Liked: Cleanliness
Very basic, bordering on stark. Like a 1960s boarding school. Place was clean and reasonable area close to transport but please don’t expect hotel comfort.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was one of choice. You had the bread bagel option. Then you then went down the fresh fruit with yoghurt. There were always bananas and big old red juicy apples to go with the sliced watermelon and strawberries. Then you had the scrambled/boiled egg, cooked meat of the day option.And then it was the make your own waffle option, which was entertaining to watch. The room was what i expected, no thrills. It was always spotless when i returned in the evening. The front desk staff were amazing especially Gwendolyn who i have to give an 11/10 for all her help and advice during my short stay. I'd stay there again for sure.
Stayed 4 nights in Oct 2025

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Miami, FL, US

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 1 night in Oct 2025

8/10 Good

Haydn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nothing special but honestly the price difference between this and other hotels in the area is pretty huge. I'd say if you're staying for just a few days then this is fine, if you're staying for a week or longer you may find that this is a bit too basic.
Stayed 5 nights in Sep 2025

6/10 Okay

Neil

Stayed 2 nights in Sep 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was good considering it was free - tea, coffee, cereals, waffles and a couple of cooked items. Staff were efficient at clearing the tables. Very close to the subway so easy to get around. Rooms were very dated and need a coat of paint, particularly the bathrooms which need updated. Staff were all friendly and helpful and we would stay again but request ensuite next time
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location between the Theatre District and the Village. Lots of Restaurants and close to Public Transport.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Disliked: Staff & service
Last stop on a cross country trip, and sadly our run of good luck with hotels and people we'd met came to an end. From literally the first moment we walked through the door, the general mood of the majority.of the staff was that they're job would be so much easier without guests. Very unwelcoming greeting with minimal information provided at checkin, including not advising/confirming that there is no breakfast on a Sunday. The rooms are very dated but are clean and tidy. The internal and external noise is considerable, party due to traffic which they obviously cannot do anything about, but also because the door handles cannot be turned when leaving the room, meaning that every departure is accompanied by a loud echoey bang. Housekeeping is excellent and looked after us fantastically. The demeanour and attitude of the staff was confirmed upon our checkout when our cheerful goodbye and thanks was greeted with absolute silence and ignorance from the four people behind then desk (one of whom was the unwelcoming lady from initial check-in) Overall the Leo.serves a purpose and is in an excellent location, but is sadly let down by the majority of front facing staff and very loud and sleepless nights
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highlt recommend!! Breakfast was amazing. The shared shower was not bad at all! I slept all night and didnt hear anything but a slammes door before i went to sleep. Staff is friendly and they are on top of security in the building
Stayed 1 night in Sep 2025