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Virgin Hotels New York City

5.0 star property

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Photo gallery for Virgin Hotels New York City

Terrace/patio
Creator video - submitted by Виктор's Travel Shop
Shower, rainfall showerhead, designer toiletries, hair dryer
Minibar, in-room safe, desk, laptop workspace
2 restaurants; breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1227 Broadway, New York, NY, 10001
  • Place, TADA! Youth Theater
    ‪2 min walk‬
  • Place, The Jazz Gallery
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

City view

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Shower, rainfall showerhead, designer toiletries, hair dryer

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, City View (Sky Chamber City View)

Minibar, in-room safe, desk, laptop workspace

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds (Richard's Flat King Suite)

  • City view
  • 260 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

City view

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Penthouse, Multiple Beds (Penthouse King Suite)

  • City view
  • 156 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Chamber King)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(204 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Virgin Hotels New York City

This smoke-free hotel features 2 restaurants, a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The sightseeing around Virgin Hotels New York City gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine at Everdene, one of the property's 2 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body treatments, Swedish massages or body scrubs at the spa
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 10-minute walk of Empire State Building and Madison Square Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Everdene – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Riff Raff Club – On-site bar. Open selected days.
Elcielo – This fine-dining restaurant only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elcielo
  • Everdene
  • The Riff Raff Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 18 May and close on 27 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2279 out of 3382 reviews
Rating 8 - Good. 531 out of 3382 reviews
Rating 6 - Okay. 282 out of 3382 reviews
Rating 4 - Poor. 157 out of 3382 reviews
Rating 2 - Terrible. 133 out of 3382 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bachir

Amazing stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandra Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing views, highly recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nicest staff in NYC
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Faviel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in this hotel and definitely coming back.
Stayed 1 night in Mar 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent room in terms of size and furnishings. Clean and functional bathroom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dajah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay the spa was a treat perfect location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

YIU WAI

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in New York.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lovely

Liked: Cleanliness, staff & service, amenities
Couldn’t have asked for a better stay. Staff is attentive, check in was super fast. Everything was amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHEILA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel with beautiful views!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Rooms are spacious and well equipped. Staff was all great. Rooftop bar/lounge has an amazing view of the Empire State Building
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double room was quite large for NYC standards. It’s a great location off of 6th Ave so I’d say it was on the quiet side. The staff were friendly and helpful when needed. I would definitely stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Amazing view and wonderful amenities in a perfect Midtown location. Definitely will stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great service from all the staff. Beautiful and clean hotel. El cielo restaurant is out of this world!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay with you all!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Great view, staff super friendly. The restaurant and bar great food. Great stores around and easy to get around.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and roof top bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities
Super duper location, wonderful room. Perfect view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Shomari

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous view and great staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. The staff very nice and helpful. Great location!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Really nice hotel!! def recommend staying here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities
Great service, fantastic room and wonderful hotel. Would definitely visit again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Rooms were excellent!
Stayed 3 nights in Dec 2025