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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
201 West 55th Street, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.4 out of 10
Very good
(29 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

WestHouse New York

A 24-hour health club, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
WestHouse New York offers 172 accommodations with a safe and free newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge – This buffet restaurant only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff we came into contact with from front desk to housekeeping to breakfast/happy hour to doormen were super attentive, very friendly and seemed to sincerely see us. The happy hour/dinner and breakfast provided surprisingly good food, lots of variety and very generous pours! Sonia was a standout and we looked forward to seeing her each evening. Beds and bedding very comfortable. Room nicely appointed and clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

Helen

Stayed 3 nights in Feb 2026

8/10 Good

Sharon, Atlanta

Stayed 1 night in Feb 2026

10/10 Excellent

Jayne

Stayed 4 nights in Jan 2026

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities
Staff was professional and caring. The hotel was fantastic and placed perfectly where we wanted to be. The rooms were cozy and the beds comfortable. A great hotel we will be going back to whenever we’re in NYC.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kaya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Breakfast and staff. Super luxurious and would 10/10 stay again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Sara Ann

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was very friendly and helpful, the room was comfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
As always a great stay with the team at the Westhouse.
Stayed 9 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great staff, rooms are adequate but the lounge access makes this a great place to stay!!
Stayed 3 nights in Feb 2026

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Good buffet breakfast. Great location.
Stayed 1 night in Feb 2026

10/10 Excellent

Brynn

Stayed 1 night in Feb 2026

8/10 Good

Jouko, Grafton

Liked: Cleanliness, amenities
It was a comfortable stay in a hotel as quiet as downtown New York can be thanks to the higher floors, with one of the better US hotel breakfasts I've had. The hotel is showing it's age in the room furniture, fixtures, carpets etc., but everything was clean and the staff was friendly and helpful.
Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was very courteous. Room could use some maintenance. Great location
Stayed 3 nights in Feb 2026

10/10 Excellent

Anucha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Hospitality was spectacular, the room was very clean, and not to mention it’s very close to the 1681 Broadway Theatre. Highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Gul

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
It was great! Everything and everyone was perfect!
Stayed 4 nights in Feb 2026

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, amenities
Breakfast and happy hour was great. The front door staff helped me with ordering a taxi and stored my luggage.
Stayed 2 nights in Feb 2026

8/10 Good

Matthew, montreal

Stayed 1 night in Feb 2026

6/10 Okay

Siobhan

Liked: Cleanliness, amenities
I stayed at WestHouse while the city was in the middle of an arctic blast. My room, according to the thermostat was at 70°F, no heat to speak of even after turning the temp up to the highest setting it will allow. I called the front desk and was told the engineer would take a look but never did come. The room could use a face lift - wood panel peeling, missing switch for the light, etc). The buffet-style breakfast every morning was a pleasant amenity with the ability to get tea, coffee, etc during the course of the day. The staff was cordial from front desk, to maintenance to the buffet staff. I needed a quiet and peaceful getaway and my stay was just that despite a few hiccups.
Stayed 3 nights in Jan 2026

4/10 Poor

Vincent, Stamford

Parking was
Stayed 3 nights in Feb 2026

10/10 Excellent

Mahircan

Liked: Cleanliness, staff & service, amenities
It’s been our third stay in this hotel, the staff is always very professional and friendly. We will definitely go back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2026

8/10 Good

Farah

Liked: Staff & service
The staff was very accommodating, and I love that the property has breakfast and happy hour included in the resort fee. I do feel as.
Stayed 2 nights in Jan 2026