Room was comfortable but ice machine in hallway on all the time making noise at night. Did not get housekeeping service first day. No facial tissues I.in room or bathroom. Generally clean. Staff helpful
The room was never cleaned during our 3 day stay. We had to ask for towels. The elevator was broken during our stay. The coffee machine was broken in the breakfast area. Breakfast was horrible. We asked for late check out 11:30 instead of 11) and were harassed by staff at 11 and 11:30 to leave. Toilet got plugged and we were given a plunger to do it ourselves!!!!! Outrageous!!!! Hotel is in a beautiful town. Great location but the hotel stinks!!!! And parking spots are tiny!
The property is quiet old, we could hear the guests upstairs running, walking through ad through. Our toilet clogged twice and we had to call the housekeeping. They didn't come the 2nd time because we were about to checkout and they said they would handle it later.
The elevator was out of order. We got no call, email, or text warning about this. We were put on the 3rd floor and told we had to take the stairs.
We would have cancelled if warned. That's probably a big reason why no one reached out to us. By the time we got there and found out we were too exhausted from traveling all day to look for other accomodations.
The stairs also has a steep drop that is unsafe when going down. There is a warning sign but it's only visible when going up.
Everyone who worked the front desk was super friendly. The woman who managed breakfast each morning was very kind and great with communication.
The location was clean and a great spot within walking distance to a variety of coffee shops, restaurants, and things to do.