The Thayer Hotel at West Point

3.5 star property

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Photo gallery for The Thayer Hotel at West Point

Lobby sitting area
Property entrance
Property entrance
Lobby lounge
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
674 Thayer Road, West Point, NY, 10996
  • Place, United States Military Academy
    ‪1 min walk‬
  • Place, West Point Museum
    ‪8 min walk‬
  • Place, Michie Stadium
    ‪17 min walk‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪46 min drive‬

Room options

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

Queen Deluxe Room

9.8 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

King Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Thayer Hotel at West Point

Hotel in West Point with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, a computer station and wedding services. WiFi in public areas is free.
The Thayer Hotel at West Point offers 151 air-conditioned accommodations with a safe and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Point hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Thayer Hotel at West Point. During your stay, you're just a quick walk from United States Military Academy. Enjoy features like free WiFi in public areas and 6 meeting rooms.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include 6 meeting rooms, a computer and a lift
  • Steps from United States Military Academy and 8 minutes on foot from West Point Museum
As a guest of The Thayer Hotel at West Point, you'll find a terrace, room service (during limited hours), and a lift. There are 6 meeting rooms available. A computer station is on site and WiFi is free in public spaces.

This 3.5-star West Point hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Cot (surcharge)
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept American Express credit cards as a method of payment.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests 16 years of age and older must provide a valid photo identification.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Thayer Hotel West Point
Thayer Hotel
Thayer West Point
Thayer
Thayer Hotel Hotel
Thayer Hotel West Point
Thayer Hotel Hotel West Point

The Thayer Hotel at West Point Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 681 reviews
Rating 8 - Good. 159 out of 681 reviews
Rating 6 - Okay. 68 out of 681 reviews
Rating 4 - Poor. 22 out of 681 reviews
Rating 2 - Terrible. 10 out of 681 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Chelsea

Disliked: Property conditions & facilities, room comfort
Long story short, fire alarm malfunctioned 3 times and we were expected to wait outside unsheltered in the cold and rain. Macarthur restaurant staff were bad and we ended up driving to mcdonalds as it was the only thing open at 7pm on a Sunday in the area. Elevators were not operational and we had to climb 5 flights of stairs. The walls were so thin, we could hear the neighbor taking a leak and flushing the toilet throught the night, amongst other noises. Terrible experience, but I felt even worse for the bride whose wedding and wedding night were interrupted by the hotels issues. Will not be back. Longer review on Google.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Buffet had a variety of foods that were outstanding.
Stayed 2 nights in Oct 2025

6/10 Okay

Antonio

Travelled with family
Disliked: Amenities, property conditions & facilities
Overrated. Average at best. Was once the pride of this area. Outdated amenities. New York City prices at Afghanistan/Haiti level service and facilities. Not worth your coin or sweat. C-
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, room comfort
Th fire alarm went off 9 times in 48 hours and we had to evacuate the hotel each time. No explanation from the staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Benjamin

Travelled with family
Hotel needs some updating especially the elevators. We had two fire alarms and were sent out in a cold rainy night with no umbrellas.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Oct 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with plenty of things to do
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Gizelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

James, Atlanta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, historic hotel with lots of charm and unique architecture. I can’t say anything negative about the hotel property itself. However, at all costs,, avoid the MacArthur dining room. Dismal dinner.
Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, friendly atmosphere, clean and comfortable room!
Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, room comfort

Historical evening....

Staff was awesome!!! The room we were in while very full of history in my opinion needs se attention. Bed was great! Furniture needs attention either retire it ir tidy it up, old English and tighten some screws etc. Food at the restaurant was pricey bit delicious steak!!!!!! Bruch was very good!!!! Truly did enjoy the history of the lobby!!!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher, Southington

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sink wouldn't drain, reserved a double bed and didn't get it and the furniture look very old.
Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are so comfy and everything was very clean. The staff were very professional and personable. Food was outstanding!.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie, Marblehead

Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is tired and needs to be renovated
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

LOUIS, LONG VALLEY

Liked: Cleanliness
The perfect place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Nancy

Stayed 1 night in Sep 2025