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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout curtains, iron/ironing board
Reception
In-room safe, desk, blackout curtains, iron/ironing board
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout curtains, iron/ironing board

Efficient Double

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Four Points Flex by Sheraton Newcastle

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Four Points Flex by Sheraton Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of St. James' Park and Quayside
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. Four Points Flex by Sheraton Newcastle also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 for adults and from GBP 7.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 241 reviews
Rating 8 - Good. 74 out of 241 reviews
Rating 6 - Okay. 23 out of 241 reviews
Rating 4 - Poor. 6 out of 241 reviews
Rating 2 - Terrible. 5 out of 241 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Callum

Stayed 1 night in Dec 2025

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent location, comfortable bed, clean, secure. The shower was a bit small. We had a room with a double and 2 bunks. All of us over 6ft. For the price, no complaints
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Stayed 1 night in Nov 2025

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service
Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower.
Stayed 1 night in Dec 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Staff were excellent. We couldn’t praise them enough. This is a basic level hotel but the staff made it! We had an issue and the staff sorted it very well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Floor to ceiling windows
Room with a view
Stayed 7 nights in Nov 2025

10/10 Excellent

Derek

Stayed 2 nights in Oct 2025

6/10 Okay

Neil

Disliked: Staff & service
Lalala
Stayed 1 night in Dec 2025

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
The hotel is very clean. The room was small but cozy. Tea and coffee making facilities. Our room overlooked the station. It was nice hearing the trains. Very close to central areas and Quayside. Saw a car park at the station but not sure of the price. Friendly reception staff. Value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Reception staff very helpful. Room excellent
Stayed 1 night in Nov 2025

6/10 Okay

Kamya

Liked: Staff & service
Disliked: Cleanliness, amenities
the bathroom was really dirty upon arrival; staff were kind
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Bobbi

Stayed 1 night in Nov 2025

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, staff & service
Friendly staff, nice room although as a wheelchair user the red cords didn't reach the floor.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kev

Stayed 2 nights in Nov 2025

10/10 Excellent

Alpesh

Liked: Cleanliness, property conditions & facilities
The cleanness the staff were amazing. Thank you
Stayed 2 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented room which was clean and well thought out
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

8/10 Good

Yarong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s good value for a solo traveler staying one night. The location is excellent — within walking distance of the central station and the high street. Check-in and check-out were smooth, and the staff were friendly and helpful. My room was clean and quiet, though smaller than I expected. I visited in November, and the night was getting cold. The bedding wasn’t very warm and the air conditioning didn’t warm up the space efficiently.
Stayed 1 night in Nov 2025