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Grand Hotel Sunderland

4.0 star property

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Photo gallery for Grand Hotel Sunderland

Indoor pool
Lobby sitting area
Lobby sitting area
Terrace/patio
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Queens Parade, Sunderland, England, SR6 8DB
  • Place, Whitburn Sands
    ‪1 min walk‬
  • Place, St Peter's Church
    ‪5 min drive‬
  • Place, Stadium of Light
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room

Coffee and/or coffee maker

Standard Double Room

8.8 out of 10
Excellent
(47 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, desk, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double with Sea View

Individually decorated, individually furnished, desk, free WiFi

Superior Double with Sea View

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Sea view

View all photos for Junior Suite

Junior Suite | Individually decorated, individually furnished, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Sea View

Individually decorated, individually furnished, desk, free WiFi

Family Room with Sea View

  • Sleeps 4
  • 2 Double Beds

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  • Free Wi-Fi
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About this property

Grand Hotel Sunderland

Family fun on the beach, with indoor pool, near Stadium of Light
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a sauna.
Grand Hotel Sunderland offers 82 accommodations. Each accommodation is individually furnished and decorated. This Sunderland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Sunderland. During your stay, you're just a quick walk from Whitburn Sands. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Stadium of Light and 6 minutes from Sunderland Empire
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hotel Sunderland offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite business centre. The family-friendly Grand Hotel Sunderland also features a terrace, coffee/tea in common area, and concierge services. Self parking is free.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 9:00 AM.
The Cast Iron Bar & Grill – This restaurant serves lunch and dinner. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 16.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cast Iron Bar & Grill

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 10 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Marriott Hotel Sunderland
Marriott Sunderland
Sunderland Marriott
Marriott Sunderland Hotel Sunderland
Sunderland Marriott Hotel
Grand Sunderland
Sunderland Marriott
Grand Hotel Sunderland Hotel
Grand Hotel Sunderland Sunderland
Grand Hotel Sunderland Hotel Sunderland

Grand Hotel Sunderland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely stay, excellent customer service great facilities. Went to the bar bought 2 coctails 2 for 10 great selection of drinks. Friendly staff. Room was clean cant fault the cleanliness had been upgraded to a family room spacious 2 double beds. Could do with some TLC but doesnt effect your stay at all.
Stayed 1 night in Oct 2025

10/10 Excellent

wajih

Liked: Cleanliness
View and staff and rooms💕
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
it was really nice staying there
Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Oct 2025

4/10 Poor

Christina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We used the hotel as a base whilst having to unfortunately arrange and attend a funeral. We opted for a larger room to enable my partner to also work whilst we were there.The desk in the room was broken and the chair was ripped and shabby. We were informed that housekeeping would not be attending during our stay unless we requested it. Fair enough. However housekeeping interrupted my partner whilst working more than once and when I turned them away, they insisted I gave them a time that was convenient that morning. I explained that he was `working via teams but the housekeeper seemed annoyed by this. On another occasion, housekeeping entered our room when we weren't there and left a passive aggressive note stating they could not service the room as there were personal belongings (coats) on the bed. Towels and bedding were left dumped on the sofa and dirty bedding that did not belong to us was crumpled on the bed. No surfaces had been wiped or the room vacuumed. The hotel was noisy and at one point the manager had to remove some guests who were arguing and fighting in their room and the corridor. The entrance to the hotel was littered with cigarette ends and ash even though there was a designated smoking area. Guest were congregating there from the bar to smoke. All in all, if you want a relaxing peaceful stay, I wouldn't bother!
Stayed 9 nights in Oct 2025

8/10 Good

refoel

Travelled with family
Liked: Staff & service
hotel a bit old....
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff rude
Stayed 1 night in Oct 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Fab
Stayed 1 night in Sep 2025

2/10 Terrible

ryan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Checked in, no directions to room, receptionist was too busy chatting to a collegue. Room was too hot, fan supplied in room was dirty and noisy. Bed was uncomfortable, pillows were cheap and uncomfortable. Location was very good. Room was tired, no tea/coffee facilities.
Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service
Disliked: Room comfort

Average

Bed was hard. Window didnt close properly
Stayed 1 night in Oct 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changed room to one closer to the lift which was good as my wife uses walking sticks. Friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Sep 2025

8/10 Good

Jethro

Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel, Sunderland

Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.
Stayed 1 night in Sep 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine. Only problem was the bar ran out of gas so there was no beer available for 2 days! I only had the chance of a beer on the first night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing i would say is that it was disappointing there was no kettle or coffee in the room everything else was really good.
Stayed 2 nights in Sep 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

All staff, ( reception, spa, housemaids) were excellent. Room was clean but found the pillows too hard and uncomfortable and the room was a bit noisy being at the back above the kitchen. Teaspoons would be handy for making cups of tea instead of sticks !
Stayed 3 nights in Sep 2025

8/10 Good

Ian

Stayed 1 night in Aug 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Just stayed for one night and was gutted to miss the pool - it closes at 7:30pm so beware when booking! But managed to go early before I left in the morning. Good sauna and spa all abit tired in looking but still enjoyable experience and definitely recommend to others
Stayed 1 night in Sep 2025

10/10 Excellent

Shaleem

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
brilliant environment specially around hotel and room were fantastic
Stayed 2 nights in Sep 2025